Specialist, Logistics Operations

Celanese; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A logistics company in Mexico is seeking a logistics coordinator to execute delivery and optimize processes involving packed goods, liquids, or bulk transport. The role requires 2-3 years of supply chain experience, fluent English, and proficiency in SAP to manage shipments effectively, resolve delays, and maintain robust communications with customers and service providers. Candidates should possess strong problem-solving skills, a customer-focused mindset, and the ability to thrive in a dynamic environment.

Formación

• 2-3 years Logistic Operations/ Supply Chain experience.
• Ability to work in a global fast-paced and complex environment.
• Being flexible and adaptable to change.

Responsabilidades

• Coordinate all load and shipment processes with local plant / warehouse / terminal personnel and carriers.
• Proactively monitor open orders and deliveries to resolve issues.
• Document, investigate, and follow up on internal and external complaints.

Conocimientos

Fluent English

Customer focused mindset

Strong, decisive personality

Effective Time Management

Troubleshooting/problem solving skills

Ability to build relationships

Herramientas

SAP

Descripción del empleo

Overview

Execute delivery and logistics activities by transportation mode of packed Goods, liquid or Bulk ensuring on time shipment from the plants/warehouses and on time delivery to the customer. Position will be responsible for day to day SAP transactions in addition to resolving any transportation delays, equipment challenges or other issues impacting on time delivery to the customer.

Responsibilities

• Coordinate all load and shipment processes with local plant / warehouse / terminal personnel and carriers to ensure on time delivery to customer.
• Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances.
• Key transactional contact for customers and 3rd party logistics service providers
• Ensure adherence to defined operational escalation process to leads, regional experts and plant personnel when encountering unforeseen delays in shipping from plant and ultimate delivery to customer. Manage exceptions and emergency situations.
• Assist with resolution of freight invoice discrepancies.
• Document, investigate and follow up of internal and external complaints.Recommend process improvement including investigation of quality failures and the development of preventive and corrective actions for quality failures.Maintain key internal relationships including business, sales, supply chain planning, logistics procurement, product management and further functions.

Qualifications

Requirements / Experiences:

•2-3 years Logistic Operations/ Supply Chain experience.•Fluent English.•SAP knowledge.

Competences / Behaviors:

•Customer focused mindset.•Drive for results.•Strong, decisive personality.•Effective Time Management.•Troubleshooting/problem solving skills.•Ability to build relationships.•Ability to work in a global fast paced and complex environment.•Being flexible and adaptable to change.•Able to cope with stress (stress resistant).•Responsibility and engagement.