Spa Guest Experience & Upsell Pro

Hilton Worldwide, Inc.; Ciudad de México; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading global hospitality company is seeking a Spa Receptionist in Mexico City to provide exceptional service to guests and clients. This position involves greeting clients, managing bookings, and ensuring a positive experience. Ideal candidates should excel in customer service and demonstrate attention to detail. Previous spa experience is a plus. Join a team dedicated to creating remarkable hospitality experiences every day.

Formación

• Committed to delivering a high level of customer service.
• Excellent grooming standards.
• Ability to work in a consistently professional and helpful manner.

Responsabilidades

• Assist guests and clients in an appropriate and timely manner.
• Manage customer feedback effectively.
• Ensure client experience is proficient including bookings and payments.
• Adhere to cash handling procedures.

Conocimientos

Customer service

Attention to detail

Professionalism

Sales skills

Descripción del empleo

A leading global hospitality company is seeking a Spa Receptionist in Mexico City to provide exceptional service to guests and clients. This position involves greeting clients, managing bookings, and ensuring a positive experience. Ideal candidates should excel in customer service and demonstrate attention to detail. Previous spa experience is a plus. Join a team dedicated to creating remarkable hospitality experiences every day.