Shceduler Planner Specialist

Ford Motor Company; Estado de México; Presencial; MXN 50,000 - 70,000; Jornada completa

Descripción de la vacante

An automotive manufacturer in Mexico is seeking a detail-oriented professional to analyze vehicle production plans and support field teams. You will communicate production updates to dealers and address any order scheduling issues. Ideal candidates should have a Bachelor's degree and at least 2 years of experience. Strong leadership skills and a customer-centric mindset are essential for success in this role.

Formación

• Minimum of 2 years of experience required.
• Ability to handle frustrated customers professionally.
• Proactive leadership and smart work ethic.

Responsabilidades

• Analyze and communicate vehicle production plans with Regional teams.
• Support field teams with vehicle ordering and production.
• Summarize production updates and communicate to dealers.
• Perform timely communications for order amendments.
• Prioritize specific vehicle orders as needed.
• Support monthly vehicle preparation activities.

Conocimientos

Attention to detail

Customer-centric mindset

Emotionally resilient

Leadership

Team player

Educación

Bachelor's degree

Descripción del empleo

What You'll Need:

• Bachelor's degree required
• 2+ years of experience
• Strong attention to detail
• Ability to work with accuracy under time constraints
• Customer‑centric mindset (Field team, Dealer and vehicle buyer)
• Emotionally resilient and able to handle potentially frustrated customers with professionalism
• Proactive Leader, Studious Learner, Influencer, Good Listener, Creative, Curious, Team Player, Smart Work Ethic

Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

Responsibilities

• Analyze and communicate vehicle production plans with United States Regional Ford and Lincoln teams to meet the weekly/monthly build requirements of each vehicle line.
• Support the Ford and Lincoln field teams by answering questions and providing relevant training pertaining to vehicle ordering, scheduling, and production.
• Summarize production volume and controlled commodity updates and cascade relevant information to the U.S. field team and U.S. Ford and Lincoln dealers at a minimum of twice per week.
• Perform timely communications to the field on the need for order amendments due to production changes.
• Proactively identify root cause for orders not scheduling and specific action required to get scheduled.
• Prioritize specific vehicle orders as needed.
• Support monthly Ford and Lincoln vehicle line wholesale preparation (create Dealer‑facing documents).