Server Assistant

Four Seasons Resort Hualalai; Baja California Sur; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A luxury hotel chain in Baja California Sur is seeking a candidate to enhance the Food & Beverage experience for guests. Responsibilities include delivering food orders and ensuring guest satisfaction. Candidates must be fluent in Spanish and English, and experience in a luxury hotel setting is preferred. The position offers competitive compensation and benefits, promoting a supportive work environment.

Servicios

Highly competitive salaries

Transport shuttle service

Complimentary dry cleaning for uniforms

In-house training workshops

Employee recognition awards

Formación

• Minimum of one year working in a Food & Beverage position.
• Experience in a luxury hotel or similar environment is an asset.
• Ability to operate computer equipment as required.

Responsabilidades

• Assist to ensure the Food & Beverage experience for guests.
• Deliver food orders including special needs or requests.
• Set up and clean tables and condiment setups.

Conocimientos

Fluency in Spanish and English

Strong interpersonal skills

Problem-solving skills

Herramientas

Micros system

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location: Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. Our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons\' legendary quality and service while discovering the richness and beauty of Baja\'s eastern cape with activities including swimming, snorkeling, sportfishing, golf and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Hotel Site: FourSeasonsLosCabos

What you will do:

• Be responsible to assist and help to ensure the Food & Beverage experience for guests.
• Assist in delivering food orders including any special needs or requests.
• Breakdown, clean and set-up tables, condiment set-ups, etc.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

What you bring:

• Fluency in Spanish and English is required for this position
• A minimum of one (1) year working in a Food & Beverage position
• Two (2) + years’ experience working within a luxury hotel or similar environment is considered an asset
• Requires knowledge of the ability to operate computer equipment
• Knowledge in Micros system
• Understand and familiar with quality standards and service standards of the hotel
• Highest level of integrity and transparency
• Apply an ethical approach to the outcome of situations
• Strong interpersonal and relationship-building skills
• Reasonable problem-solving, decision-making and conflict resolution skills
• Work in a safe, prudent and organized manner

What we offer:

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In-house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Service Culture

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company Site: www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs