Senior UX Researcher, Growth

CookUnity; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading food-tech company in Monterrey is seeking a User Researcher to support Product and Design teams with data-driven insights. The ideal candidate should have over 3 years of experience in user research using both quantitative and qualitative methods. Responsibilities include conducting user interviews, analyzing surveys, and delivering actionable findings. This role offers a remote work environment and a range of benefits, including vacation and healthcare stipends.

Servicios

15 business days of vacation

Healthcare stipend

Paid family leave

Personalized English coach

5-year Sabbatical

Formación

• 3+ years of experience in user research or market research.
• Skilled in selecting and applying appropriate research methods.
• Proven ability in quantitative methods and survey analysis.
• Experience working on digital products with teams.

Responsabilidades

• Lead user research initiatives using both quantitative and qualitative methods.
• Develop research plans including screeners and interview guides.
• Design, launch, and analyze surveys to interpret user sentiment.
• Conduct and moderate user interviews and usability tests.
• Deliver actionable findings through reports and presentations.
• Collaborate with cross-functional teams to guide decision-making.
• Oversee freelancers for operational task delegation.

Conocimientos

Quantitative research methods

Qualitative research methods

Analytical thinking

English communication

Herramientas

SQL

Descripción del empleo

About CookUnity

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first‑of‑its‑kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready‑to‑eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever‑innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

The role

We’re looking for a curious and analytical User Researcher with a strong grasp of quantitative and qualitative methods. You’ll support Product, Design and other cross‑functional teams in the Growth area with data‑backed insights—especially through interviews, usability testing, surveys and session recordings.

This role is ideal for a mixed‑methods researcher who enjoys turning both complex data and user stories into strategic guidance.

Responsibilities

• Lead user research initiatives using both quantitative and qualitative methods.
• Develop and execute research plans, including screeners, interview guides, usability tests scripts, and participant recruitment.
• Design, launch, and analyze surveys—interpreting both closed‑ and open‑ended responses to extract trends and user sentiment.
• Conduct and moderate user interviews, usability tests, and other qualitative sessions.
• Deliver clear, actionable findings through reports and visual presentations.
• Collaborate with Product, Design, Marketing, brand and other cross‑functional teams in the Growth area to guide decision‑making with user‑backed evidence.
• Oversee freelancers to enable delegation of operational tasks and increase team focus on higher‑impact work.

Qualifications

• 3+ years of experience in user research, consumer insights, or market research roles.
• Skilled in selecting and applying the right method for each research goal.
• Proven ability in quantitative methods, particularly survey design and analysis.
• Comfortable with qualitative methods, including interviews and usability testing.
• Strong analytical thinking and the ability to bridge quant and qual insights.
• Excellent English communication skills, both written and verbal.
• Experience working on digital products with cross‑functional teams.

Preferred requirements

• Experience owning research projects end‑to‑end—from planning and fieldwork to insight delivery.
• Experience querying databases and using SQL to support quantitative research is a plus, but not required.
• Familiarity with customer acquisition funnels and consumer‑facing products, particularly in subscription, lifestyle, or food‑tech environments.

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

Get paid in USD.

Work remotely: design the life that you want.

⛱ Enjoy 15 business days of vacation each year from the start date.

Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider.

16 fully paid Argentinean holidays.

Compassionate Leave: 3-5 days each time the need arises.

Paid family leave.

Personalized English coach.

♀️Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform.

️ 5‑year Sabbatical: After 5 years with CookUnity, you get a 4‑week paid sabbatical.

If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you.Thank you for your time!

Applicant Safety Information

A quick note for all candidates

We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

• Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
• Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
• We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
• We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.

If something ever feels off or you’re unsure about a message, we’d much rather you double‑check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.

Equal Opportunity Employer

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.