Senior Software Quality Engineer

Bd; Tijuana; Presencial; MXN 449,000 - 630,000; Jornada completa

Descripción de la vacante

Una empresa de tecnología médica en Tijuana busca un Ingeniero de Software Senior para establecer requisitos de software y automatización, gestionar quejas relacionadas y liderar la resolución de problemas. El candidato será responsable de crear informes de investigación de fallos y garantizar la administración efectiva de las quejas de software post-mercado. Se espera que colabore con equipos multifuncionales para impulsar mejoras continuas en los procesos de desarrollo de software y garantizar el cumplimiento de las normas internacionales.

Responsabilidades

• Representante principal de calidad para el software de producto BD MMS Infusion.
• Creación, revisión y aprobación de informes de investigación de fallos.
• Escalación de problemas de software a las partes interesadas operacionales.
• Gestión de procesos relacionados con quejas de software.
• Impulsar mejoras continuas colaborando con equipos multifuncionales.

Descripción del empleo

Descripción del trabajo

Job Description Summary

The Senior Software Engineer will be responsible for establishing software and automation requirements, management of software related complaints for BD MMS Infusion.

The Senior Software Engineer will develop failure investigation reports pertaining to software related issues, and will be responsible for routing and approval of the reports.

The Senior Software Engineer is responsible for leading resolution of problems and remediation of internal and external inspection/audit observations relating to product software and interoperability programs.

General Roles and Responsibilities

• Primary quality representative for BD MMS Infusion Post Market Quality product software and interoperability enhancements - including optimization software development processes for existing and new product development as well as sustaining efforts.
• Creation, review and/or approval of failure investigation reports.
• Escalation of product software issues to operational stakeholders.
• Management of local Designated Complaint Handling Unit processes pertaining to connecting corrective actions and issue tracking into individual software complaints.
• Drive continuous improvement efforts, through facilitating, leading, and collaborating with cross-functional teams.

Specific Roles and Responsibilities

• Report status of software projects to designated functional leaders according to established frequencies.
• Work closely with project team members to ensure software enhancement deliverables are met.
• Work together with other Quality and Software Engineers to ensure effective administration of Post Market Quality software complaint handling.
• Monitors and ensures compliance with company policies and international standards.
• Work closely with other Software Engineers to ensure effective validation of user needs.
• Ensure that validation and project files are complete and auditable.

Required Skills

Optional Skills

Primary Work Location

MEX Tijuana - Parque Sur

Additional Locations

Work Shift