Senior Sales Operations Analyst

Sovos; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global tax compliance leader is seeking a Senior Sales Operations Analyst in Xico, Mexico. The role involves supporting Sales and Marketing teams through ongoing maintenance of business systems and processes. Key responsibilities include assisting with sales support and training, managing data integrity and reporting tools, and acting as a liaison for cross-functional projects. The ideal candidate will have a Bachelor's in Business Management, strong English communication skills, and experience in sales operations processes. Join a company focused on transformation and growth.

Servicios

Bi‑Weekly Meeting Free Days

Company‑sponsored health, dental, and vision insurance

Globally recognized training and development programs

Formación

• Bachelor's Degree in Business Management or equivalent.
• Strong English communication skills and Excel experience are required.
• Project management and training experience are preferred.

Responsabilidades

• Provide assistance with sales support, training, project coordination, and documentation.
• Serve as the Go‑To‑Market representative for the Sales Ops team.
• Lead Sales Ops in acquisitions integrations.

Conocimientos

Strong English communication skills

Excel experience

Understanding Sales Operations processes

Project management experience

Presentation skills

Educación

Bachelor's Degree in Business Management or equivalent

Descripción del empleo

Role Overview

If you're seeking a career where innovation meets impact, you've come to the right place. Sovos is a global leader transforming tax compliance into a growth catalyst while revolutionizing how businesses navigate the ever‑changing regulatory landscape.

The Senior Sales Operations Analyst will work closely with Sales and Marketing teams to provide ongoing support and maintenance of business systems, processes, and data.

Responsibilities

• Provide assistance with sales support, training, project coordination, and documentation.
• Accommodate ad‑hoc user requests and develop management dashboard reporting.
• Serve as the Go‑To‑Market representative for the Sales Ops team.
• Provide direct user support on SFDC and other critical tools and applications that enable the sales force.
• Lead Sales Ops in acquisitions integrat‑ions.
• Develop and lead training sessions within and outside the Sales Ops department.
• Develop fiscal‑year planning with the VP of Sales Operations.
• Implement and enforce processes and tools to maintain data integrity and accuracy.
• Maintain reporting tools and manage ad‑hoc reporting requests for sales and marketing departments.
• Design and develop reporting to provide sales performance analysis and insights to sales management, reps, and other departments.
• Assist in the development of internal audits and controls to ensure business‑process integrity.
• Maintain and update systems process documentation (Sales Operation Manual).
• Provide cross‑functional support and assist sales management on projects as needed.
• Act as a liaison with other departments by understanding the sales model and ensuring the integrity of information available through various system and reporting structures.
• Manage ongoing SFDC usability and efficiency training as needed.

Qualifications

• Bachelor's Degree in Business Management or equivalent.
• Strong English communication skills and Excel experience (required).
• Understanding of standard business practices related to Sales Operations processes and systems (sales cycle, CRM, reporting, forecasting, territory management, sales quotas).
• Desirable basic knowledge of sales tax and industry information.
• Project management and training experience (preferred).
• Excellent communication and presentation skills; comfortable facilitating classroom and live webcast delivery.
• Utilize technology (e.g., phone systems, computer hardware, and software applications) to fulfill work requirements.

Benefits

• Bi‑Weekly Meeting Free Days.
• Company‑sponsored health, dental, and vision insurance.
• Globally recognized training and development programs.

Company Background

Sovos is a global provider of tax, compliance, and trust solutions that enable businesses to navigate an increasingly regulated world with confidence.

• Purpose‑built for always‑on compliance capabilities, our scalable IT‑driven solutions meet the demands of a complex global regulatory landscape.

• Our cloud‑based software platform provides unparalleled integration with business applications and government compliance processes.

• More than 100,000 customers in 100+ countries; processes over three billion transactions across 19,000 global tax jurisdictions.

• Our partner program includes more than 400 partners worldwide.