Senior Quality Analyst

Global Payment Holding Company; A distancia; MXN 728,000 - 1,094,000; Jornada completa

Descripción de la vacante

A global technology firm is seeking a Senior Software Quality Analyst to enhance quality of its Resident Experience platform. The ideal candidate should have over 5 years in software testing, proficient in both mobile and web applications. You'll lead testing initiatives, collaborate with developers, and improve processes. This role requires teamwork and passion for quality, offering a fully remote position to contribute significantly in the payments technology sector.

Formación

• 5+ years of experience in software quality assurance or testing, ideally in agile environments.
• Strong experience testing mobile and web applications with responsive design validation.
• Hands‑on SQL skills for validating data.

Responsabilidades

• Lead end-to-end testing across mobile and web platforms.
• Maintain and execute comprehensive test cases and documentation.
• Investigate and debug issues with developers.

Conocimientos

5+ years in software quality assurance

Testing mobile and web applications

SQL skills

API testing

Excellent communication skills

Herramientas

BrowserStack

Jenkins

Git

Descripción del empleo

Senior Software Quality Analyst (100% remote)

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.

Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.

We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.

Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About the Role

At Zego, a Global Payments company, we're seeking a Senior Software Quality Analyst to champion quality across our flagship Resident Experience platform—an application used by thousands daily.

You’ll join an agile, collaborative team where your insights directly shape the user experience and your work drives real-world impact. This role isn’t just about running tests—it's about curiosity, collaboration, and a drive to understand why something failed, not just that it did.

If you thrive on finding root causes, working across teams, and ensuring excellence from web to mobile, this is your seat at the table.

What You’ll Do

• Lead end-to-end testing across mobile and web platforms, ensuring every release is stable, performant, and user-ready.
• Author, maintain, and execute comprehensive test cases and test documentation that capture real user scenarios.
• Perform functional, regression, smoke, and exploratory testing using both manual and automated strategies.
• Execute automated test suites (created by SDETs) through Jenkins or equivalent CI / CD pipelines.
• Investigate and debug issues to identify root causes and collaborate with developers to drive timely resolutions.
• Validate across platforms using BrowserStack or equivalent cross-browser / device testing tools.
• Use SQL queries to validate data integrity, verify back-end processes, and support defect investigations.
• Collaborate closely with developers, product managers, and designers to ensure quality is built in from the start.
• Drive continuous improvement by proposing process enhancements, improving test coverage, and advocating for smarter testing strategies.
• Mentor junior QA engineers and contribute to our internal quality community of practice.

Required Skills & Experience

You should have: 5+ years of experience in software quality assurance or testing, ideally in agile development environments.

Strong experience testing both mobile and web applications, including responsive design validation.

Proficiency in test case creation, documentation, and execution using tools like BrowserStack, TestRail, Zephyr, or equivalent.

Working knowledge of BrowserStack or similar cloud-based testing platforms (e.g., Sauce Labs, LambdaTest).

Experience executing automated test suites from Jenkins, GitHub Actions, or similar CI / CD tools.

Hands‑on SQL skills for validating data and performing back‑end checks.

Solid debugging and troubleshooting ability, with a passion for discovering the root cause of failures.

Familiarity with API testing (REST, JSON, Postman) and understanding of front‑end and back‑end interactions.

Version control experience (Git, GitHub, or equivalent).

Excellent communication, analytical thinking, and problem‑solving skills.

Bonus Points For

Experience in agile and CI / CD environments.

Familiarity with test automation frameworks (e.g., TestNG, Cypress, or Appium).

Exposure to cloud‑based microservices and distributed systems.

About You

You bring: Curiosity to explore how things work (and break).

Empathy for end users and a drive to deliver seamless experiences.

Initiative to improve processes and influence quality across the organization.

A team‑first mindset that makes you a trusted voice in cross‑functional discussions.

Why Zego

Zego is where curiosity meets impact.

You’ll work with passionate, mission‑driven teammates who value craftsmanship, creativity, and growth.

If you’re ready to elevate your career in a place where quality is respected, innovation is encouraged, and your impact is visible, we’d love to hear from you.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

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