Senior Product Analytics Engineer (Hybrid-CDMX)

Zendesk; Ciudad de México; Híbrido; MXN 1,468,000 - 1,836,000; Jornada completa

Descripción de la vacante

A leading customer service platform is seeking a Senior Analytics Engineer to drive data insights for product adoption and customer retention. This role involves designing scalable data solutions, collaborating with teams, and optimizing data delivery. The ideal candidate will have experience in data engineering and analytics, strong SQL skills, and a passion for data innovation. The position is hybrid, requiring some in-office presence in Mexico City.

Servicios

Collaborative team environment

Flexibility to work remotely part-time

Opportunities for skill growth and development

Formación

• Experience building, maintaining, and working with data pipelines and ETL processes in big data environments.
• Hands-on experience with performance testing and capacity planning for complex data systems.
• Excellent communication and collaboration skills.

Responsabilidades

• Collaborate to define requirements and translate them into scalable data models.
• Develop and maintain ELT pipelines for data reliability.
• Transform raw data into structured formats for analytics and reporting.

Conocimientos

SQL

Data modeling

Collaboration

Data visualization tools

Educación

Degree in a quantitative field (BS/BA or equivalent)

Herramientas

dbt

Airflow

Snowflake

Google BigQuery

Amazon Redshift

Tableau

Looker

Descripción del empleo

A leading customer service platform is seeking a Senior Analytics Engineer to drive data insights for product adoption and customer retention. This role involves designing scalable data solutions, collaborating with teams, and optimizing data delivery. The ideal candidate will have experience in data engineering and analytics, strong SQL skills, and a passion for data innovation. The position is hybrid, requiring some in-office presence in Mexico City.