Senior Operations Lead — Scale Fulfillment & Cx

Ueni; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading digital services company is seeking a VP of Operations in Mexicali to enhance operational efficiency and positively influence fulfillment and customer experiences. Ideal candidates will have over 7 years of operations experience in tech-enabled environments, with a strong focus on scaling processes and improving service metrics. This role offers competitive compensation within a mission-driven culture, supporting flexibility and remote work options.

Servicios

Competitive pay

Formación

• Over 7 years of experience in operations.
• Experience in tech-enabled environments.
• Passion for systems and processes.

Responsabilidades

• Enhance operational efficiency.
• Drive meaningful impact across fulfillment and customer experiences.

Conocimientos

Operational efficiency

Scaling processes

Improving service metrics

Descripción del empleo

A leading digital services company is seeking a VP of Operations in Mexicali to enhance operational efficiency and drive meaningful impact across fulfillment and customer experiences.

The role requires over 7 years in operations, with a focus on scaling processes and improving service metrics.

Ideal candidates will have experience in tech-enabled environments and a passion for systems and processes.

This position offers competitive pay within a mission-driven culture that supports remote work.