Sales Support Coordinator (Freight Forwarding Services)

OEC GROUP; Región Centro; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading freight forwarding company based in Mexico is seeking a Sales Support professional to assist Account Executives. This role involves issuing quotes, generating reports, and maintaining customer databases. Ideal candidates should have 1-3 years of experience in a B2B environment, along with knowledge of CRM systems. The position offers a competitive salary and benefits, including health insurance, vacation days, and a family-oriented work culture.

Servicios

Full Health Insurance

Vacation Days

Personal Days

Floating Days

Monthly Food Vouchers

Savings Fund

Formación

• 1-3 years of experience supporting Account Executives in a B2B environment.
• Basic knowledge of pricing and sales procedures to generate reports.
• Experience in generating sales reports.

Responsabilidades

• Provide sales support by issuing quotes on international trade lanes.
• Generate sales reports on various timeframes.
• Coordinate with Account Executive(s) for new leads and quotations.
• Develop presentations for potential customers.
• Answer telephones and provide information to callers.
• Maintain information in databases and assist with appointments.
• Collaborate with Operations teams when necessary.

Conocimientos

Sales support experience

CRM systems knowledge

Freight experience

Educación

Associate's degree

Herramientas

Microsoft Office

Sugar CRM

Descripción del empleo

OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth and so much more!

Who you are:

• An experienced professional with 1-3 years ofexperience supporting Account Executives in a B2B environment.
• You have knowledgeof quoting customers, the sales cycle, and CRM system.
• Freight experience is a plus but not a requirement!

About OEC Group

Established in 1981, costruì OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance, and more.

About the Position

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Provide sales support by issuing quotes on international trade lanes for existing and potential clients on services including spot rates, tenders, rate matrices, and more through the assistance of an Account Executive.
• Generate daily, weekly, monthly, quarterly, and annual sales reports.
• Coordinate with Account Executive(s) to generate new leads/quotations and improve/optimize their sales process.
• Develop presentations for Account Executive(s) to present to potential customers.
• Answer telephones and give information to callers, take messages,үй transfer calls to appropriate individuals.
• Create, maintain, and enter information into databasesвор.
• Support in the organization and maintenance of relationships throughout OEC Group’s portfolio.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Enterinformation pertaining to potential leads and current customers in the active CRM, Sugar.
• Collaborate with Operations teams on an as-needed basis for alternate options, rate discrepancies, etc.

Work Schedule

GDL Office 9:00 am-6:00 pm EST (NY Time Zone)

Computer Skills

To perform this job successfully, an individual should have experience withMicrosoft Office.

Education & Experience

• Associate's degree preferred and1-5years of experience related to sales supportand/or account management in a B2B setting.
• Must have basic knowledge of pricing and sales procedures in order to generate accurate reports yerine.

Perks & Benefits of OEC Group

• Law benefits

After successfully completing a standard 90-day probationary period the employee is provided with the following benefits package. This includes:

• Full Health Insurance Premium (Medical and Dental)
• Vacation Days oed.
• Personal Days
• Floating Days.
• Monthly Food Vouchers
• Savings Fund

Company Culture

OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team-building activities!

OEC Group is an Equal Opportunity Employer.