Sales Representative customer service

Intugo; Hermosillo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A service sector company in Hermosillo is seeking a Bilingual Sales Representative to assist clients by guiding them through the legal services offered by a law firm specializing in immigration. This role involves effectively managing client inquiries, promoting services, and ensuring customer satisfaction. Ideal candidates have a positive attitude, native Spanish, and interpersonal skills. Benefits include a competitive salary, grocery vouchers, and opportunities for professional growth in a dynamic environment.

Servicios

Competitive salary with base and commissions

Monthly grocery vouchers

Two days off per week

Paid leave

Initial training

Opportunities for professional growth

Formación

• Native Spanish speaker with conversational English.
• Call center and sales experience is a plus, but not required.
• Results-oriented with excellent customer service skills.

Responsabilidades

• Assist and guide clients by phone, identifying their needs and providing clear information about the firm's legal services.
• Answer questions and resolve concerns to increase client confidence and satisfaction.
• Apply sales techniques to promote services and schedule appointments with the law firm.
• Maintain relationships with clients, offering personalized and empathetic service.
• Effectively manage complaints to ensure ongoing customer satisfaction.

Conocimientos

Positive attitude

Team-oriented

Customer service skills

Sales techniques

Conversational English

Descripción del empleo

Bilingual Sales Representative

At Intugo, we collaborate with international companies, providing administrative solutions so they can operate efficiently in Mexico, generating quality employment in our community. We are currently looking for talented individuals with a positive attitude to join the team of a company in the service sector as a Telephone Customer Service/Sales Representative.

This position is for a law firm specializing in immigration services that helps people in the United States regularize their immigration status, supporting them in legal processes to obtain work permits, visas, permanent residence, and more. The sales team focuses on scheduling appointments to initiate these processes and conducting consultations with potential new clients.

Profile

• Positive attitude and team-oriented.
• Native Spanish speaker with conversational English.
• Call center and sales experience is a plus, but not required.
• Results-oriented with excellent customer service skills.

Responsibilities

• Assist and guide clients by phone, identifying their needs and providing clear information about the firm's legal services.
• Answer questions and resolve concerns with specific answers to increase client confidence and satisfaction.
• Apply sales techniques to promote services and schedule appointments with the law firm.
• Maintain strong and lasting relationships with clients, offering personalized and empathetic service.
• Effectively manage complaints to ensure ongoing customer satisfaction.

Benefits

• Competitive salary with a fixed base and commissions.
• Monthly support in grocery vouchers.
• Two days off per week.
• Paid leave.
• Initial training to familiarize yourself with operations.
• Opportunity for professional growth and development.

If you are eager to grow in a dynamic environment and have a good attitude, schedule your interview today via WhatsApp at 6624229226