Sales Enablement & CRM Support Analyst

Timken; Cuautitlán Izcalli; Presencial; MXN 60,000 - 80,000; Jornada completa

Descripción de la vacante

A global technology leader in Cuautitlán Izcalli is seeking a Sales Support Analyst to enhance sales efficiency. Responsibilities include managing special pricing requests, coordinating customer projects, and ensuring data accuracy in CRM and SAP systems. The ideal candidate will have strong communication skills in English and proficiency in Excel, SAP, and CRM. We offer a competitive salary and comprehensive benefits including medical coverage, an annual performance bonus, and a wellbeing program.

Servicios

Attractive benefits package

Annual performance bonus

Savings fund and food vouchers

Medical insurance with family coverage

Retirement plan and stock options

Formación

• Ability to communicate effectively in English, both verbally and in writing.
• Proficiency in Excel, SAP, and CRM systems.

Responsabilidades

• Coordinate special price requests through CRM tasks.
• Manage customer MOC project validation and approval.
• Review customer complaints and monitor their resolution.
• Maintain account and user master data within CRM and SAP.
• Provide reports useful for field sales associates.

Conocimientos

Communication in English

Proficient in Excel

Knowledge of SAP

Knowledge of CRM systems

Descripción del empleo

A global technology leader in Cuautitlán Izcalli is seeking a Sales Support Analyst to enhance sales efficiency. Responsibilities include managing special pricing requests, coordinating customer projects, and ensuring data accuracy in CRM and SAP systems. The ideal candidate will have strong communication skills in English and proficiency in Excel, SAP, and CRM. We offer a competitive salary and comprehensive benefits including medical coverage, an annual performance bonus, and a wellbeing program.