Retail Vendor Specialist

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44; Ciudad de México; Presencial; MXN 30,000 - 40,000; Jornada completa

Descripción de la vacante

A leading e-commerce company based in Mexico is looking for an AVS Retail Vendor Specialist to manage vendor relationships and improve operational efficiency. Candidates should possess a Bachelor's degree, be fluent in English, and have 1-2 years' experience in e-commerce. Key responsibilities include monitoring vendor performance and coordinating cross-functional teams. This role emphasizes career growth and work-life balance, fostering an inclusive workplace culture.

Servicios

Flexibility in working hours

Career growth opportunities

Inclusive team culture

Formación

• 1-2 years of experience in e-commerce or account management.
• Knowledge of supply chain management principles.

Responsabilidades

• Manage a portfolio of strategic vendors as their primary contact.
• Monitor and analyze vendor performance metrics and provide insights.
• Coordinate with cross-functional teams to resolve operational issues.
• Drive vendor adoption of Amazon tools and best practices.

Conocimientos

Strong analytical and problem-solving skills

Fluent in English

E-commerce knowledge

Data analysis proficiency

Educación

Bachelor's degree

Herramientas

Google Analytics

SQL

Microsoft Office Suite

Descripción del empleo

DESCRIPTION

Work hard. Have fun. Make history. At Amazon it is expected no more and no less from you. Ever since Amazon opened its doors, it has been an aim to become the most customer‑centric company in the world. The AVS Retail Vendor Specialist is a vital member of Amazon's Vendor Services team, focused on building and maintaining successful partnerships with vendors while driving mutual growth. Operating across five key pillars (Business Advice, Availability & Operational Excellence, Conversion, Traffic, and Catalog), this role serves as an essential link between Amazon and its vendors, ensuring efficient execution of core services and operational excellence. The position requires a strong foundation in e-commerce fundamentals and the ability to translate data insights into actionable recommendations for vendors. You'll help Amazon create the Earth's greatest shopping experience – a store featuring more products and brands with the most compelling content compared to any other online or offline store.

KEY RESPONSIBILITIES

• Manage a portfolio of strategic vendors, serving as their primary point of contact and executing growth initiatives across the five AVS pillars
• Work with functional experts to develop and implement Joint Business Plans that align with vendor business objectives
• Monitor and analyze vendor performance metrics, providing regular insights and recommendations
• Drive vendor adoption of Amazon tools and best practices to improve operational efficiency
• Ensure optimal inventory management and supply chain efficiency for assigned vendors
• Coordinate with cross-functional teams to resolve operational issues and maintain service levels
• Deliver weekly reporting with detailed commentary and specific action plans.
• Execute basic marketing strategies to increase product visibility using Amazon's marketing tools

ABOUT THE TEAM

Inclusive team culture. At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

WORK LIFE BALANCE

We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

MENTORSHIP & CAREER GROWTH

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.

BASIC QUALIFICATIONS

• Bachelor's degree
• Speak, write, and read fluently in English
• 1-2 years of experience in e-commerce or account management
• Strong analytical and problem‑solving skills
• Proficiency in data analysis and Microsoft Office Suite

PREFERRED QUALIFICATIONS

• Experience using analytical specific tools such as Google Analytics, SQL or HTML
• Understanding of supply chain management principles
• Background in customer relationship management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.