Restaurant Manager

Hilton Worldwide, Inc.; Mazatlán; Presencial; MXN 718,000 - 1,078,000; Jornada completa

Descripción de la vacante

A leading global hospitality company is seeking a Restaurant Manager at DoubleTree by Hilton Mazatlán. The role involves overseeing restaurant operations to ensure exceptional guest experiences, managing a team, and working within budget constraints. Candidates should have management experience in Food and Beverage, a willingness to develop their team, and a passion for excellent customer service.

Formación

• Management experience in Food and Beverage is essential.
• Ability to train and develop team members.
• Strong customer service focus and ability to handle guest queries.

Responsabilidades

• Manage restaurant operations to deliver excellent guest experience.
• Train and develop team members.
• Work within budgeted guidelines for food and payroll.

Conocimientos

Management and/or supervisory Food and Beverage experience

Ability to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Passion for delivering exceptional levels of guest service

Educación

Degree in relevant area

Descripción del empleo

Job Description - Restaurant Manager (HOT0C6HE)

Job Description

Job Number

Restaurant Manager (Job Number: HOT0C6HE )

Work Locations

DoubleTree by Hilton Mazatlan
Av. Camaron Sabalo 905, El Encanto
Mazatlán 82110

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post‑meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Degree in relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!