Remote Travel Specialist

Hjbtravels; A distancia; MXN 537,000 - 806,000; Jornada completa

Descripción de la vacante

A travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys, ensuring seamless experiences. You will respond to inquiries, assist with bookings, and provide valuable travel information. The ideal candidate possesses strong communication skills, a customer service background, and attention to detail. Benefits include remote flexibility, exclusive travel perks, and opportunities for professional growth. Join a community dedicated to creating memorable travel experiences.

Servicios

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focus on travel experiences

Formación

• Excellent written and verbal communication skills are essential.
• Previous experience in customer service, preferably in travel or tourism.
• High attention to detail and strong organization are crucial.

Responsabilidades

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist clients with booking changes and special requests.
• Provide accurate information on destinations and travel processes.
• Follow up with clients to confirm plans and gather feedback.
• Address client concerns with empathy and efficiency.

Conocimientos

Excellent communication skills

Customer service background

Attention to detail

Strong organizational habits

Tech-savvy

Descripción del empleo

Job Description

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.