Remote Travel Concierge & Planner

HJB Travels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys, ensuring a seamless experience from planning to return. This position involves answering inquiries, helping with bookings, and providing destination information. Candidates should possess excellent communication skills, a background in customer service, and an enthusiasm for travel. Flexibility to work remotely with opportunities for growth and access to exclusive travel perks are also provided.

Servicios

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focused on travel experiences

Formación

• Strong communication skills required for client interactions.
• Customer service experience in travel or hospitality is ideal.
• Detail-oriented with excellent organizational habits.
• Familiarity with booking tools and technology essential.
• Passionate about travel and helping clients.

Responsabilidades

• Respond promptly to client inquiries via various channels.
• Assist clients with booking modifications and cancellations.
• Provide up-to-date information on travel destinations.
• Confirm travel plans and gather post-trip feedback.
• Address client concerns with empathy and efficiency.

Conocimientos

Excellent communication skills

Customer service background

High attention to detail

Organizational skills

Tech-savvy

Enthusiasm for travel

Descripción del empleo

A global travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys, ensuring a seamless experience from planning to return. This position involves answering inquiries, helping with bookings, and providing destination information. Candidates should possess excellent communication skills, a background in customer service, and an enthusiasm for travel. Flexibility to work remotely with opportunities for growth and access to exclusive travel perks are also provided.