Remote Travel Concierge | Flexible Hours & Perks

Destinytravel; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel consultancy based in Mexico seeks a Virtual Trip Support Consultant to assist clients throughout their travel journeys. Responsibilities include responding to inquiries, assisting with itinerary management, and providing destination information. The ideal candidate will have strong communication skills, customer service experience, and an attention to detail. This fully remote position offers flexible scheduling and access to exclusive travel perks within a supportive team environment.

Servicios

Fully remote work with flexible scheduling

Access to exclusive travel perks

Ongoing training opportunities

Supportive team environment

Formación

• Strong communication skills are essential for client interactions.
• Experience in customer service, particularly in hospitality, is preferred.
• Ability to stay organized and pay attention to detail is crucial.

Responsabilidades

• Respond to client inquiries via various communication platforms.
• Assist clients with itinerary updates, changes, and cancellations.
• Provide accurate destination information and entry requirement guidance.
• Confirm travel details and proactively follow up on upcoming trips.
• Gather feedback after travel and address any concerns professionally.

Conocimientos

Strong written and verbal communication skills

Customer service experience in hospitality or related fields

Excellent organization and attention to detail

Comfort learning digital tools and travel systems

Genuine passion for travel and helping others

Descripción del empleo

A travel consultancy based in Mexico seeks a Virtual Trip Support Consultant to assist clients throughout their travel journeys. Responsibilities include responding to inquiries, assisting with itinerary management, and providing destination information. The ideal candidate will have strong communication skills, customer service experience, and an attention to detail. This fully remote position offers flexible scheduling and access to exclusive travel perks within a supportive team environment.