Remote Travel Concierge: Craft Seamless Journeys

Sweetcarolinatravels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel advisory service is seeking a Remote Travel Advisor who will support clients throughout their travel journeys. Responsibilities include engaging with clients through various communication channels, handling bookings, and providing insights on travel documentation. The ideal candidate will have strong communication skills, customer service experience, and a keen attention to detail. This fully remote position offers flexibility in scheduling and the opportunity for professional development through ongoing training. Join a community that values passion for travel and customer satisfaction.

Servicios

Exclusive travel perks and discounts

Professional development opportunities

Flexible schedule

Formación

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, and cancellations.
• Provide insights on destinations and travel documents.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Descripción del empleo

A travel advisory service is seeking a Remote Travel Advisor who will support clients throughout their travel journeys. Responsibilities include engaging with clients through various communication channels, handling bookings, and providing insights on travel documentation. The ideal candidate will have strong communication skills, customer service experience, and a keen attention to detail. This fully remote position offers flexibility in scheduling and the opportunity for professional development through ongoing training. Join a community that values passion for travel and customer satisfaction.