Remote Senior Fraud Ops Analyst — Investigations & Automation

Apollo; A distancia; MXN 1,455,000 - 1,820,000; Jornada completa

Descripción de la vacante

A leading tech company is seeking a Sr. Fraud Operations Analyst in Mexico. This role involves investigating fraud cases, optimizing handling procedures, and training customer-facing teams. The ideal candidate will have over 5 years of experience in fraud operations, strong SQL skills, and a problem-solving mindset. Apollo fosters a culture of continuous improvement, collaboration, and autonomy, allowing team members to make a significant impact in their roles. If you're passionate about using your skills to enhance operational efficiency, consider joining this dynamic team.

Servicios

Continuous growth opportunities

Collaborative work environment

Remote work flexibility

Formación

• 5+ years in fraud investigations or operations roles.
• Proficiency in SQL and familiarity with MongoDB.
• Experience with chargebacks and disputes lifecycle.
• Knowledge of rules-based fraud development tools.

Responsabilidades

• Conduct fraud escalations and investigations.
• Optimize investigation handling procedures.
• Perform root-cause fraud analysis.
• Train customer-facing teams on verification methods.

Conocimientos

Fraud investigations

SQL querying

Data analysis

MongoDB

Investigative nature

Training delivery

Problem-solving

Client communication

Descripción del empleo

A leading tech company is seeking a Sr. Fraud Operations Analyst in Mexico. This role involves investigating fraud cases, optimizing handling procedures, and training customer-facing teams. The ideal candidate will have over 5 years of experience in fraud operations, strong SQL skills, and a problem-solving mindset. Apollo fosters a culture of continuous improvement, collaboration, and autonomy, allowing team members to make a significant impact in their roles. If you're passionate about using your skills to enhance operational efficiency, consider joining this dynamic team.