Remote Post-Sales Success Manager II: Renewals & Expansions

Avaya Corporation; A distancia; MXN 1,091,000 - 1,456,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Services Success Manager II to drive post-sales product and solution adoption. This role involves identifying expansion and renewal opportunities within assigned territories, providing technical support to ensure customer satisfaction, and monitoring usage for continuous improvement. The ideal candidate has 3-5 years of experience in related fields. This position is virtual and supports a commitment to equality in the workplace.

Formación

• 3 - 5 years of experience in a relevant field.
• Proven track record in post-sales product adoption.
• Experience in customer satisfaction and support.

Responsabilidades

• Drive post-sales product and solution adoption for assigned territories.
• Identify expansion and renewal opportunities.
• Monitor and track usage to identify areas for improvement.

Conocimientos

Customer relationship management

Technical support

Sales strategies

Account management

Descripción del empleo

A leading technology company is seeking a Services Success Manager II to drive post-sales product and solution adoption. This role involves identifying expansion and renewal opportunities within assigned territories, providing technical support to ensure customer satisfaction, and monitoring usage for continuous improvement. The ideal candidate has 3-5 years of experience in related fields. This position is virtual and supports a commitment to equality in the workplace.