Remote Linux Support Engineer – Associate

Canonical Group Ltd; A distancia; MXN 1,099,000 - 1,832,000; Jornada completa

Descripción de la vacante

A leading open-source software provider is looking for an Associate Support Engineer to provide remote technical support for Ubuntu and open-source products. The ideal candidate will have excellent Linux troubleshooting skills, a strong academic background, and the ability to thrive in a multi-cultural environment. This position offers a flexible remote work arrangement with opportunities for professional development and an inclusive work culture.

Servicios

Personal learning and development budget of USD 2,000

Annual compensation review

Maternity and paternity leave

Formación

• Exceptional academic track record from both high school and university.
• Experience with Linux troubleshooting.
• Confidence to respectfully exchange feedback.

Responsabilidades

• Provide technical support for employees remotely.
• Own and manage your support cases.
• Contribute knowledge base articles.

Conocimientos

Linux troubleshooting

Networking (bonding, firewalling, etc.)

Virtualization / Cloud computing concepts

English communication skills

Ability to learn quickly

Educación

Undergraduate degree in a technical subject

Herramientas

Virtualization software (KVM, VMWare)

Descripción del empleo

A leading open-source software provider is looking for an Associate Support Engineer to provide remote technical support for Ubuntu and open-source products. The ideal candidate will have excellent Linux troubleshooting skills, a strong academic background, and the ability to thrive in a multi-cultural environment. This position offers a flexible remote work arrangement with opportunities for professional development and an inclusive work culture.