Remote Digital Growth & Customer Success Manager

Numana Seo; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A digital marketing company is seeking a full-time Digital Customer Success Manager to enhance client engagement and service delivery. The role involves leading client meetings, translating marketing data into insights, managing client relationships, and identifying areas for upselling. Candidates should have experience in client-facing roles and a solid understanding of digital marketing and analytics. A bachelor's degree in Business or Marketing is preferred. This is a remote opportunity based in Mexico.

Formación

• Proven experience in a Client Success, Account Management, or similar client-facing role.
• Strong working knowledge of core digital marketing channels, including SEO and PPC.
• Excellent analytic skills to evaluate data and identify trends.

Responsabilidades

• Lead regular client meetings and communication with the Executive team.
• Translate digital marketing data into actionable insights.
• Manage client expectations and identify upselling opportunities.

Conocimientos

Client Success experience

Digital marketing knowledge

Analytical skills

CRM proficiency

Educación

Bachelor’s degree in Business, Marketing, or related field

Descripción del empleo

A digital marketing company is seeking a full-time Digital Customer Success Manager to enhance client engagement and service delivery. The role involves leading client meetings, translating marketing data into insights, managing client relationships, and identifying areas for upselling. Candidates should have experience in client-facing roles and a solid understanding of digital marketing and analytics. A bachelor's degree in Business or Marketing is preferred. This is a remote opportunity based in Mexico.