Remote Customer Success Manager – PropTech

Unity Communications; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A growing U.S. software company is seeking a Customer Success Account Manager based in Mexico. This role focuses on onboarding customers and shaping the company's customer success strategy. Candidates must have 3–5+ years of experience in multifamily property management and proficiency with SaaS platforms. Excellent communication skills in both English and Spanish are essential. The company offers competitive salaries and full benefits from day one, alongside a remote work option.

Servicios

Competitive salaries

Full benefits from day one

Remote work option

Formación

• 3–5 years of experience in multifamily property management.
• Proficiency with SaaS platforms is a must.
• Bilingual in English and Spanish is essential.

Responsabilidades

• Onboard customers and manage their experience.
• Shape and implement the company's customer success strategy.

Conocimientos

Customer onboarding

Multifamily property management experience

Proficient with SaaS platforms

Excellent communication skills in English

Excellent communication skills in Spanish

Descripción del empleo

A growing U.S. software company is seeking a Customer Success Account Manager to join their team. This role, based in Mexico, focuses on onboarding customers and shaping the company's customer success strategy. Candidates should have 3–5+ years of experience in multifamily property management and be proficient with SaaS platforms. Excellent communication skills in English and Spanish are essential. The company offers competitive salaries and full benefits from day one, along with a remote work option.