Remote Billing Specialist - Empathetic Payments & Collections

Vacantes Del Occidente; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A financial services firm in Mexico is seeking a Remote Billing Specialist to oversee billing, collections, and payment processing. The ideal candidate will have strong communication skills, attention to detail, and proficiency in digital payment platforms. Responsibilities include answering payment calls, conducting collection communications, and assisting clients with payments. Bilingual (English/Spanish) candidates are preferred. The role offers a salary range of 800–900 USD per month and requires empathy and professionalism in handling sensitive discussions.

Formación

• Strong attention to detail and accuracy in financial transactions.
• Ability to handle sensitive financial conversations with empathy.
• Proficiency in relevant software and applications.

Responsabilidades

• Answer payment-related calls promptly and professionally.
• Assist clients with understanding payment options.
• Conduct collection calls with professionalism and empathy.
• Verify payment details and assist clients with secure processing.

Conocimientos

Verbal communication skills

Attention to detail

Bilingual (English/Spanish)

Organizational abilities

Analytical mindset

Herramientas

Billing software

CRM systems

Digital payment platforms

Descripción del empleo

A financial services firm in Mexico is seeking a Remote Billing Specialist to oversee billing, collections, and payment processing. The ideal candidate will have strong communication skills, attention to detail, and proficiency in digital payment platforms. Responsibilities include answering payment calls, conducting collection communications, and assisting clients with payments. Bilingual (English/Spanish) candidates are preferred. The role offers a salary range of 800–900 USD per month and requires empathy and professionalism in handling sensitive discussions.