Remote Bilingual Player Support Specialist (EN/ES)

Keywords Studios; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading gaming support company is looking for customer service representatives in Mexico City. This role involves solving player issues and delivering exceptional support through written channels. Ideal candidates are bilingual in English and Spanish and possess strong communication skills. The position offers a salary of $10,500 gross and various benefits including medical insurance and grocery tickets.

Servicios

Salary: $10,500 gross

Law benefits

2 days off

Career path

Medical expenses insurance after 3 months

Grocery tickets ($1,200)

Formación

• Full-time availability required.
• Living in Mexico City or Estado de Mexico.

Responsabilidades

• Communicate with players and solve problems regarding accounts.
• Provide excellent customer service through chats, emails, and tickets.

Conocimientos

Strong written and verbal communication skills in English

Strong written and verbal communication skills in Spanish

Ability to multi-task

Ability to easily adapt

Excellent customer service skills

Educación

High School Diploma

Descripción del empleo

A leading gaming support company is looking for customer service representatives in Mexico City. This role involves solving player issues and delivering exceptional support through written channels. Ideal candidates are bilingual in English and Spanish and possess strong communication skills. The position offers a salary of $10,500 gross and various benefits including medical insurance and grocery tickets.