Quality Control Eng.

Amazon Jobs; Monterrey; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading logistics company in Monterrey is looking for a Quality Control Engineer. This role involves overseeing quality assurance processes, performing audits, and improving delivery quality. The ideal candidate has a Bachelor's degree in Engineering or Administration and at least 2+ years of experience in quality control. Strong communication skills and problem-solving abilities are essential. The company offers a dynamic work environment with travel opportunities.

Formación

• 2+ years of experience in quality control.
• B2+ English level required.
• Strong understanding of quality control methodologies.

Responsabilidades

• Ensure all Standard Operating Procedures are up to date.
• Perform audits and assessments of field processes.
• Communicate any quality problems impacting customer experience.

Conocimientos

Quality control

Analytical skills

Problem-solving

Communication skills

Educación

Bachelor's degree in Engineering or Administration

Descripción del empleo

Overview

The Amazon Customer Excellence System Team (ACES) has an immediate need for a Quality Control Engineer. The QCE plays an essential role within AMZL ACES. This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the processes of a package in the Last Mile Operations.

Responsibilities

• Ensure that all Standard Operation Procedures (SOPs) are up to date and available in Policy 2.0 at all times.
• Standard Audit Tool (SAT) monthly coordination
• Complete daily routines in the field of address data quality with the aim to improve delivery quality.
• Perform audits, assessments and deep dives of field processes and procedures.
• Use logical thinking, analytical & problem-solving skills to identify potential areas for improvement.
• Communicate any quality problems or concerns that are impacting the customer experience.
• 2+ years of experience in quality control
• Green belt certification (optional)
• 2+ years of experience in quality control
• Willingness to travel up to 20% of the time to various project sites across MX
• Engage multi-tasking in a fast-paced, high-energy environment
• Support project improvement events to achieve business goals with short and long term results.
• Offer feedback effectively related to Standard Process adherence

Qualifications

• Bachelor\'s degree in Engineering, Administration or similar with continuous improvement methodology knowledge.
• B2+ English level
• Strong understanding of quality control methodologies.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Additional preference: Green belt certification (optional)

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