Project Support

Sermo; Puebla de Zaragoza; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A healthcare insights company in Puebla is seeking an Expert Associate to connect clients with qualified healthcare professionals. This role involves managing recruitment requests, building strategies, and fostering relationships. The ideal candidate will have a Bachelor's degree, be fluent in English, and possess strong interpersonal and critical thinking skills. Opportunities for mentorship and career advancement are provided, along with an aggressive compensation plan.

Servicios

Experienced line manager mentorship

Opportunity for career advancement

Ongoing professional learning opportunities

Aggressive compensation plan

Formación

• Fluency in English; additional language proficiency is a BIG plus.
• Comfortable in a KPI-centric environment.
• Go-Getter attitude with a strong will to succeed.

Responsabilidades

• Own incoming recruitment requests from clients.
• Assess client scopes and build recruitment strategies.
• Build relationships with Experts and manage their onboarding.

Conocimientos

Interpersonal skills

Critical thinking

Negotiation skills

Educación

Bachelor's Degree or equivalent

Descripción del empleo

600+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.

What we’re about:

• Community: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners and we’re growing every day.
• Innovation: our tech‑first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
• Collaboration: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.

Role Description:

Sermo Experts provides an outlet for our clients to connect 1:1 with qualified physicians, allied healthcare professionals, and key opinion leaders on demand. As an Expert Associate in our Experts practice, you will play an instrumental role in connecting our clients with thought leaders in the healthcare & life sciences sector.

Your day‑to‑day activities will include: owning incoming Expert recruitment requests from our premier clients, assessing client scopes and building a recruitment strategy to meet our clients’ knowledge needs, and building relationships with our Experts (including onboarding, ongoing communication, scheduling for Expert engagements, and any other needs as they arise).

Desired Skills:

• Comfortable operating in a high throughput, KPI‑centric environment with competing priorities.
• Accountability for positive Client and Expert outcomes.
• Exceptional interpersonal skills and enjoy spontaneous interactions.
• Critical thinking and solution‑orientation.
• Curiosity about the healthcare & life sciences sector and desire to grow your subject matter expertise.
• Comfortable negotiating and networking with established healthcare professionals.

Must Haves:

• Bachelors Degree (or equivalent) from accredited university or higher.
• Eligibility to work in market for which you’re applying.
• English language fluency. Additional language proficiency a BIG plus.
• Go-Getter attitude with an unquenchable will to Win.

What’s in it for you?

• Experienced line manager mentorship and close coaching.
• Opportunity to engage with leaders in the global medical community from Day 1.
• A clear path to career advancement with meritocratic promotion schedule.
• Ongoing professional learning opportunities to hone transferable skills.
• An aggressive compensation plan that rewards great work.
• A global team of knowledgeable, empathetic colleagues committed to your success.

About

Sermo turns physician experience, expertise, and observations into actionable insights for the global healthcare community. Engaging with more than 1.3 million HCPs across 150 countries, the company provides physicians with a social platform and unique community that fosters impactful peer‑to‑peer collaboration & discussions about issues that are important to them and their patients. Sermo offers on‑demand access to physicians via a suite of proprietary technology to provide business intelligence that benefits pharmaceutical, healthcare partners, and the medical community at large. To learn more, visit www.sermo.com

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.