Overview
The NPD Program Manager serves as the primary operational liaison between Monterrey manufacturing operations and Paragon engineering for the launch of the new product line. This role is responsible for planning, coordinating, and executing Monterrey-specific NPD activities related to this customer launch and to ensure alignment with the overall timeline. Acting as a cross-functional program manager, this individual oversees schedules, pilot and pre-pilot production readiness, materials coordination, testing support, and communication across engineering, operations, quality, and supply chain. The role is highly collaborative, detail-oriented, and critical to ensuring new products transition smoothly from development into manufacturing. This position does not directly manage people but drives results through influence, coordination, and strong execution.
Key Responsibilities
- NPD Program Management: Develop, maintain, and manage Monterrey-specific NPD schedules while remaining compliant with the overall Tampa roadmap for customers
- Track milestones, dependencies, and deliverables to ensure on-time execution of pre-pilot and pilot activities
- Proactively identify schedule risks and coordinate mitigation plans
- Manufacturing & Operations Coordination: Coordinate pre-pilot and pilot production runs with Monterrey planning and value stream managers
- Manage sample builds and ensure production readiness for testing and validation activities
- Support smooth handoff from pilot builds to ongoing production readiness
- Materials & Supply Chain Alignment: Partner with Monterrey purchasing to ensure timely and accurate procurement of materials for product builds
- Monitor material availability and resolve constraints that could impact schedules or testing
- Quality & Compliance: Coordinate quality assurance activities to ensure compliance with customer, Paragon, and internal manufacturing standards
- Support quality reviews and corrective actions identified during pilot and pre-pilot runs
- Testing & Validation Support: Coordinate lab capacity, equipment availability, and testing schedules to support product requirements
- Ensure samples, documentation, and data are available to support validation timelines
- Cross-Functional Communication: Serve as the primary point of contact between Monterrey operations and Paragon engineering for assigned programs
- Facilitate regular cross-functional updates, ensuring alignment across engineering, operations, quality, and supply chain teams
- Documentation & Reporting: Maintain detailed records of schedules, testing status, material readiness, and program risks
- Provide regular status updates to stakeholders, highlighting progress, issues, and mitigation plans
- Risk Management & Continuous Improvement: Identify risks related to scheduling, materials, testing, and execution
- Recommend process improvements based on pilot run learnings to improve future NPD execution
Preferred Qualifications & Experience
- Bachelor’s degree in Engineering, Manufacturing, Supply Chain, Operations, or related field
- 5+ years of experience in program management, NPD, manufacturing operations, or a related role
- Experience coordinating cross-functional teams in a manufacturing environment
- Strong understanding of pilot and pre-pilot manufacturing processes
- Experience working with quality systems and regulated customer requirements preferred
- Program and project management
- Cross-functional influence without direct authority
- Strong organizational and scheduling skills
- Clear, concise communication across technical and non-technical teams
- Risk identification and mitigation
- Detail-oriented with the ability to see the broader system impact
- Comfortable operating in a fast-paced, matrixed environment
Additional Notes
- Modalidad: Híbrida 50% presencial, 50% remoto (Solamente MTY)
- Disponibilidad: Inmediata
- Tipo de puesto: Tiempo completo
Sobre el rol
Buscamos un(a) Project Manager altamente organizado(a), adaptable y con visión estratégica, que disfrute coordinar proyectos creativos de alto impacto en las áreas de producción audiovisual, animación, diseño gráfico y e-learning.
Responsabilidades principales
- Planificar, coordinar y entregar proyectos audiovisuales, de animación, diseño y desarrollo de cursos e-learning.
- Liderar la relación con clientes asignados: juntas, seguimiento, comunicación ejecutiva
- Adaptar flujos de trabajo frente a cambios inesperados del cliente.
- Administrar cronogramas y recursos de forma dinámica, priorizando tareas clave y manteniendo la comunicación clara con todos los involucrados.
- Coordinar equipos interdisciplinarios: diseñadores, animadores, guionistas, editores, locutores, integradores, etc.
- Gestionar proyectos mediante herramientas como Asana (indispensable) y otras plataformas colaborativas.
- Supervisar múltiples entregables simultáneos y asegurar estándares de calidad.
- Gestionar retroalimentación de clientes y stakeholders de manera oportuna y profesional.
- Documentar procesos y promover la mejora continua.
Requisitos
- Mínimo 3 años a 5 años de experiencia como Project Manager en entornos creativos con trato directo a clientes.
- Excelente comunicación y empatía para coordinar equipos creativos.
- Inglés avanzado (C1) tanto hablado como escrito.
- Alta capacidad de organización, priorización y resolución de conflictos.
- Experiencia liderando proyectos con múltiples timelines y entregables paralelos.
- Certificación formal en gestión de proyectos (PMP®, IPMA®, PRINCE2® u otra equivalente).
- Dominio de Asana (obligatorio); conocimiento de otras herramientas de gestión como Trello, Jira o Notion (deseable).
- Experiencia trabajando con principios ágiles adaptados a proyectos creativos (Scrum, Kanban, Lean, etc.).
- Experiencia liderando proyectos con múltiples timelines y entregables paralelos.
Deseable
- Certificaciones adicionales como Scrum Master (CSM), PMI-ACP o similares.
- Experiencia en producción de materiales educativos o integración de contenidos en LMS (Moodle, TalentLMS, etc.).
- Experiencia previa en agencias creativas o de publicidad.
- Conocimiento del flujo de trabajo con herramientas como Adobe CC, After Effects, Frame.io, Loom, etc.
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Buscamos: Data Science Product/Project Manager