Process Engineer, Network Losses , Central Functions - Rest of the World (RoW)

Amazon; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A prominent e-commerce company in Mexico City seeks an Operations role focused on reducing network losses across supply chains. The candidate will develop an understanding of operational processes, analyze data to find root causes of losses, and standardize processes. The ideal applicant has at least 5 years of operations experience, holds a Bachelor's degree, and is proficient in both Spanish and English. This position offers the opportunity to drive significant improvements in efficiency and operational excellence.

Formación

• 5+ years of Operations or process improvement experience.
• Experience using data and metrics to drive operations improvements.
• Experience owning end-to-end delivery and communicating with leadership.

Responsabilidades

• Develop understanding of operational processes across supply chain.
• Analyze operational data to find root causes for losses.
• Standardize metrics and processes related to network losses.
• Implement solutions to eliminate operational losses.

Conocimientos

Communication skills

Negotiation skills

Problem solving

Time management

Fluency in Spanish and English

Educación

Bachelor's degree

Herramientas

Excel (pivot tables, vlookups)

Descripción del empleo

Description

Are you looking for the opportunity to create substantial impact on business profitability through reduction of business wastes in operations, then Network Losses (NL) reduction role is that opportunity. The scope of impact spans across RoW markets focused at reduction of network losses arising from Shrinkage, Damage, Concessions or combination of these within operations across supply chain and in close collaboration with Fulfillment Centers (FC)/transportation Operations, Amazon Customer Excellence Systems (ACES), Security & Loss Prevention (SL&P), Products, Customer Service (CS) and Resolutions CX (RCX) business partners.

At Amazon, we're working to be the most customer-centric company on earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. To be successful, you will need excellent communication, negotiation and influencing skills to drive consensus across multiple stakeholders. We interface with all miles of Operations, CS, Products team and CBW business teams to identify and execute solutions that improve Customer experience by reducing waste and losses in operations.

This opportunity requires excellent troubleshooting, problem solving, and the ability to succeed in a fast-paced, ambiguous and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving operations, process fixes and strategic initiatives to completion. The ideal candidate is motivated, optimistic and agile; with strong time management skills.

Key job responsibilities

• Develop deep understanding, hands on experience of operational processes across supply chain.
• Deep diving and analyzing operational data to arrive root causes for losses – invent or replicate solutions to those root causes, track impact.
• Improve operational processes by standardization of metrics, processes, SOPs across RoW markets related to network losses.
• Driving product implementation in operations and/or operational process solutions to eliminate losses.

Basic Qualifications

• 5+ years of Operations / process improvement, hands on waste reduction experience.
• Experience using data and metrics to determine and drive improvements in operations. Existing knowledge or ability to learn analytical tools will be helpful.
• Experience owning end to end delivery, and communicating results to senior leadership.
• Bachelor’s degree.
• Proficiency in Excel (pivot tables, vlookups, etc.).
• Fluency in Spanish and English C1+.

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A2966272