POS Software Support Engineer – EMV & Android

Ingenico Group; Ciudad de México; Presencial; MXN 40,000 - 65,000; Jornada completa

Descripción de la vacante

A leading payment solutions provider is seeking a Software Technical Support professional to support and integrate POS software solutions for banking customers. The successful candidate will collaborate with various teams to streamline product integrations, troubleshoot issues, and ensure optimal performance post-deployment. Ideal applicants will have strong problem-solving abilities, excellent communication skills, and a background in technical support. Familiarity with POS systems and software development practices is also required.

Formación

• Experience in solutions, technical support, development, or QA roles.
• Strong problem-solving abilities with proven skill in troubleshooting.
• Familiarity with EMV flows, standards, and transaction processes.

Responsabilidades

• Support and integrate POS software solutions for customers.
• Collaborate with teams to ensure customer product integrations.
• Provide post-deployment support to ensure optimal performance.
• Diagnose and review software implementations for reported issues.

Conocimientos

Technical support experience

Problem-solving skills

Excellent communication

Organizational skills

Understanding of POS systems

Teamwork

C and C++ development

Android development

Herramientas

JIRA

Descripción del empleo

A leading payment solutions provider is seeking a Software Technical Support professional to support and integrate POS software solutions for banking customers. The successful candidate will collaborate with various teams to streamline product integrations, troubleshoot issues, and ensure optimal performance post-deployment. Ideal applicants will have strong problem-solving abilities, excellent communication skills, and a background in technical support. Familiarity with POS systems and software development practices is also required.