Pool & Beach Supervisor - Luxury Resort (Bilingual)

Four Seasons Resort Hualalai; Baja California Sur; Presencial; MXN 717,000 - 1,076,000; Jornada completa

Descripción de la vacante

A luxury resort company in Baja California Sur is seeking a Pool & Beach Supervisor to ensure exceptional guest service and smooth operations in the pool and beach areas. This role requires fluency in English and Spanish, with a minimum of 3 years in Food & Beverage leadership. The ideal candidate will possess strong leadership qualities and the ability to resolve guest complaints effectively. Join the team and contribute to delivering memorable experiences in a stunning environment.

Servicios

Highly competitive salary

Annual incentive plan

Complimentary dry cleaning for uniforms

In-house training programs

Employee awards and recognition

Formación

• Minimum of 3 years of experience in a Food & Beverage Leadership role.
• 2 years of experience in a luxury hotel or similar environment is a strong asset.
• Physically capable of standing, walking, and working outdoors.

Responsabilidades

• Ensure professional and courteous service at all times.
• Handle guest complaints and ensure timely resolution.
• Lead and coordinate staff for smooth operations.
• Prepare daily operational reports and documentation.
• Ensure compliance with hygiene and safety standards.

Conocimientos

Fluency in English

Fluency in Spanish

Leadership

Customer service

Complaint resolution

Educación

High school diploma or equivalent

Herramientas

MICROS POS system

Descripción del empleo

A luxury resort company in Baja California Sur is seeking a Pool & Beach Supervisor to ensure exceptional guest service and smooth operations in the pool and beach areas. This role requires fluency in English and Spanish, with a minimum of 3 years in Food & Beverage leadership. The ideal candidate will possess strong leadership qualities and the ability to resolve guest complaints effectively. Join the team and contribute to delivering memorable experiences in a stunning environment.