Personal Injury Firm COO: Operational Excellence & Growth

Legal Management Group; Tijuana; Presencial; MXN 2,197,000 - 3,297,000; Jornada completa

Descripción de la vacante

A premier legal firm in Tijuana is searching for a high-performing COO with extensive operational experience in personal injury law. The candidate will manage daily operations for a large multi-department firm and should have a proven track record in performance management, medical negotiations, and team leadership. This role emphasizes strategic operational oversight with significant responsibility for aiding the CEO in decision-making processes.

Formación

• 7+ years as COO or Director of Operations in a personal injury law firm.
• Deep knowledge of intakes, CM, litigation, and medical records.
• Strong technical understanding of law firm tech stacks.

Responsabilidades

• Direct and optimize daily operations across multiple departments.
• Lead firm-wide process mapping and SOP creation.
• Build dashboards and track KPIs for decision support.

Conocimientos

Operational leadership

KPI tracking

Medical negotiations

Emotional intelligence

Team management

Herramientas

Filevine

G Suite

Looker Studio

Zapier

Descripción del empleo

A premier legal firm in Tijuana is searching for a high-performing COO with extensive operational experience in personal injury law. The candidate will manage daily operations for a large multi-department firm and should have a proven track record in performance management, medical negotiations, and team leadership. This role emphasizes strategic operational oversight with significant responsibility for aiding the CEO in decision-making processes.