Packaging Engineer

NTT DATA, Inc.; México; A distancia; MXN 1,306,000 - 1,680,000; Jornada completa

Descripción de la vacante

A leading IT service provider is seeking a Packaging Engineer in Mexico to design, test, and deploy software packages. The ideal candidate will have extensive experience with MSI Package Builder, SCCM, and PowerShell. Responsibilities include collaborating with IT teams, troubleshooting packaging issues, and ensuring quality compliance. A Bachelor's degree in Computer Science or a related field, along with relevant certifications, is required. Ideal for candidates with 5-10 years of experience in packaging engineering.

Formación

• 5-10 years of relevant professional experience in packaging engineering.
• Proven experience in scripting, particularly with PowerShell and VBScript.
• Familiarity with app delivery and desktop management tools.

Responsabilidades

• Design, create, and test software packages using MSI Package Builder.
• Utilize SCCM and Intune for software distribution and patch management.
• Implement Microsoft Application Virtualization (App-V) for virtual applications.

Conocimientos

MSI Package Builder

SCCM

Intune

Microsoft Application Virtualization (App-V)

PowerShell

VBScript

Windows operating systems

MSIX packaging

Problem-solving skills

Effective communication

Educación

Bachelor’s Degree in Computer Science or Information Systems

Descripción del empleo

Job Summary

NTT Data Services is seeking a skilled and detail‑oriented Packaging Engineer with expertise in MSI Package Builder, SCCM, Intune, Microsoft Application Virtualization (App‑V), and PowerShell and VBScript scripting. This role is responsible for designing, testing, and deploying software packages using advanced packaging technologies to support the organization’s IT landscape.

Responsibilities

• Design, create, and test software packages using MSI Package Builder, ensuring compatibility and adherence to organizational standards.
• Utilize SCCM and Intune for software distribution, application deployment, and patch management, optimizing the desktop environment.
• Implement and manage Microsoft Application Virtualization (App‑V) for virtualized application delivery, ensuring seamless integration with end‑user systems.
• Develop PowerShell scripts to automate and streamline packaging processes, enhancing efficiency and reducing manual efforts.
• Collaborate with application owners, IT teams, and stakeholders to gather requirements and understand software deployment needs.
• Troubleshoot and resolve issues related to application packaging, working closely with support teams and end‑users.
• Maintain an updated library of software packages, ensuring compliance with security and compliance standards.
• Stay informed about emerging technologies and trends in application packaging, including MSIX and APPX, and evaluate their applicability to improve packaging processes.
• Act as a resource for system escalation issues, documents platform standards and processes for ongoing operations, gather business requirements for system design, and validate recommended solutions for change management.
• Schedule and coordinate installation and maintenance of software/hardware on the network and ensure compatibility of all communications and computer hardware/software.
• Perform root‑cause analysis on failed components and implement corrective measures.
• Provide ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions.
• Responsible for following company‑specific systems engineering standards and support technical escalations.
• Provide RCA for high‑severity issues, CRQ deployments during weekends and holidays, on‑call support, and deliver technical documentation and training to L1 and service desk.

Qualifications

• Official Microsoft Product Certification is a plus.
• Bachelor’s Degree in Computer Science, Information Systems, or equivalent.
• 5–10 years of relevant professional experience or an equivalent combination of education and experience.
• Proven experience as a Packaging Engineer with expertise in MSI Package Builder, SCCM, App‑V, PowerShell, and VBScript.
• In‑depth knowledge of Windows operating systems and desktop management tools.
• Experience with MSIX packaging and deployment.
• Strong scripting skills, particularly VBScript, for automation of packaging processes.
• Proficiency in SCCM for software distribution, application deployment, and patch management.
• Familiarity with Microsoft Application Virtualization (App‑V) for virtualized application delivery.
• Excellent problem‑solving skills and attention to detail.
• Effective communication skills, with the ability to collaborate in a team‑oriented environment.

Additional Requirements

Valid Canadian Security Clearance is required. Candidates can be guided through the application process for this clearance but must successfully obtain the clearance in order to fill the position.

EEO Statement

NTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please click here. For pay transparency information, click here.