Oliver Wyman - Learning Delivery Specialist - Mexico City

Marsh &Amp;Amp; Mclennan Companies; Xico; Híbrido; MXN 35,000 - 50,000; Jornada completa

Descripción de la vacante

A leading consulting firm is seeking a Learning Delivery Specialist to enhance training programs for its diverse workforce. Located in Xico, this hybrid role involves managing complex training initiatives, evaluating programs, and working closely with internal teams and facilitators. The ideal candidate will have a Bachelor's degree and 2-4 years of experience in Learning and Development, combined with strong organizational and project management skills. Join us in creating impactful learning experiences that drive employee growth and engagement.

Formación

• 2–4 years of experience in Learning and Development or a related field.
• Proven experience in managing high-complexity training programs.
• English fluency (spoken and written) required.
• Current visa required.

Responsabilidades

• Independently manage and drive delivery of high-complexity training programs.
• Develop strong professional relationships with facilitators and vendors.
• Act as a subject-matter expert on designated learning programs.
• Promote strong teamwork and implement process improvements.

Conocimientos

Strong organizational skills

Project management skills

Attention to detail

Excellent communication skills

Ability to multi-task

Cultural awareness

Networking skills

Educación

Bachelor's degree in Education or related field

Herramientas

LMS

LXP

Event management software

Virtual delivery tools

Descripción del empleo

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman's thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies.

We are seeking a Learning Delivery Specialist to join our Learning & Development (L&D) team. This role is essential in organizing, delivering, and evaluating high-quality training programs designed to enhance the skills and capabilities of our diverse workforce. The Specialist will independently manage and drive the delivery of complex training initiatives, ensuring they meet the needs of various employee populations across the organization. In addition to program delivery, the Learning Delivery Specialist will support the administrative needs of training courses, collaborating closely with both regional and global teams. Occasional travel may be required to facilitate training sessions and engage with participants directly. The ideal candidate will be a proactive and detail-oriented professional with a passion for learning and development. They will play a critical role in creating impactful learning experiences that foster professional growth and contribute to the overall success of our teams. By leveraging strong organizational and interpersonal skills, the Learning Delivery Specialist will ensure that all training programs are executed seamlessly, leading to enhanced employee performance and engagement. This is a hybrid role that requires 2 days per week in the Mexico City office. There is no option to work remotely.

Key Responsibilities

• Program Management and Delivery: Independently manage and drive delivery of high-complexity programs; develop and update run‑of‑show guides for in‑person and virtual programs; serve as Program Lead ensuring expert delivery and smooth execution; collaborate with delivery pod on program logistics, booking and setting up meeting rooms (in‑person or via Zoom), arranging hotels, catering, printed materials; act as co‑host in virtual sessions; manage program budgets; coordinate with other departments to ensure successful execution; leverage LMS, LXP, event management software, survey tools, virtual delivery platforms.
• Facilitator Engagement and Management: Develop strong professional relationships with internal facilitators and external vendors; identify, confirm and prepare faculty and facilitators based on course content and participant profiles; recruit facilitators; organize host briefings; provide background and facilitation information; collaborate with L&D team members.
• Learning Program Expertise and Continuous Improvement: Act as subject‑matter expert on designated learning programs; evaluate participant feedback and recommend improvements; share insights with core content team and human capital functions; identify and communicate key themes; develop deep understanding of program portfolio and L&D curriculum.
• Process Improvement, Team Collaboration, and Problem Solving: Promote strong teamwork; identify and rectify inefficient processes; implement improvements; address challenges; mentor colleagues; provide support to Human Capital functions; represent organization with professionalism and integrity, enhancing L&D brand in region.

Qualifications

• Bachelor's degree in Education, Human Resources, Business Administration or related field.
• 2–4 years' experience in Learning and Development or related field.
• Proven experience in program management and delivery, especially high‑complexity training programs.
• Familiarity with LMS, LXP, event management software and virtual delivery tools.
• English fluency (spoken and written) required.
• Ability to travel.
• Current visa required.

Skills and Attributes

• Strong organizational and project management skills.
• Ability to build professional relationships and network effectively.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Structured thinker and problem solver, focused on continuous improvement.
• Ability to multi‑task, prioritize, and manage time effectively.
• Collaborative team player and ability to work within a global team environment.
• Capable of thriving in a fast‑paced, high‑performing environment.
• Flexible attitude with a strong work ethic.
• Adaptable to diverse needs and environments, with cultural awareness and inclusive approach.
• Passionate about learning and development.

Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.