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Night Auditor (Recepcionista De Noche)

Villa Marina Properties Socimi SA

Nava

Presencial

MXN 50,000 - 200,000

Jornada completa

Hace 2 días
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Descripción de la vacante

A boutique hotel in Mexico seeks a Night Auditor to maintain operational excellence and guest tranquility overnight. The ideal candidate has at least 1 year of experience in Front Desk or Night Audit, speaks fluent Spanish and English, and possesses strong numerical skills. Responsibilities include conducting the night audit, assisting guests, and ensuring compliance with legal requirements. Competitive salary and bonuses are offered, along with a dynamic work culture.

Servicios

Performance bonuses
Team bonus for 5-star OTA reviews

Formación

  • Minimum 1 year experience in Front Desk or Night Audit, preferably in boutique or upscale hospitality.
  • Availability for night shifts, weekends, and holidays.
  • Legal right to work in Spain.

Responsabilidades

  • Welcome and assist late arrivals with attentive service.
  • Conduct the night audit with absolute accuracy.
  • Ensure financial and transactional precision.

Conocimientos

Fluent Spanish and English
Strong numerical skills
Natural discretion
Attention to detail
Comfort with PMS systems
Emotional intelligence

Herramientas

Cloudbeds
Opera
MEWS
Descripción del empleo
Contract & Compensation

Contract

32 hours/week (night shifts), 4 nights/week, rotating rest days (Mon–Sun)

Salary

€1,586/month (gross)

Performance Bonuses

performance bonuses

Vacation

As per collective agreement (convenio)

Perks & Incentives

Team bonus for every 5-star OTA review + additional bonus linked to revenue KPIs

About Anfitrión Marbella

Anfitrión Marbella is an intimate, art-infused boutique hotel with 19 thoughtfully designed rooms across private villas by the sea. Our hospitality is discreet, human, and serene — closer to being welcomed into a beautiful private home than staying in a conventional hotel.

We value silence over spectacle, precision over noise, and presence without intrusion. We are looking for a Night Auditor who naturally embodies calm authority, discretion, and operational excellence.

Role Summary

During the night, you are the invisible host. You safeguard the atmosphere, the guests' peace, and the accuracy of the hotel's operations. This role combines quiet guest care, financial rigor, and responsibility for the property while the hotel rests. A flawless handover to the morning team is essential.

Key Responsibilities
  • Welcome and assist late arrivals and departures with understated, attentive service
  • Conduct the night audit with absolute accuracy: PMS reconciliation, payments, folios, no-shows, and daily closure
  • Ensure financial and transactional precision across cash, card, and OTA channels
  • Preserve the calm and order of reception and common areas during night hours
  • Prepare arrivals for the following day, ensuring guest information and notes are complete
  • Perform overnight security and safety checks, acting discreetly and responsibly
  • Maintain updated guest profiles and reservations within the PMS
  • Ensure compliance with hospitality reporting and legal requirements
  • Deliver a clear, structured, and reliable handover to the morning team
What You’ll Bring (Must-Haves)
  • Minimum 1 year experience in Front Desk or Night Audit (boutique or upscale hospitality preferred)
  • Fluent Spanish and English (spoken and written)
  • Strong numerical skills and attention to detail
  • Natural discretion, emotional intelligence, and respect for guest privacy
  • Confidence working independently during night hours
  • Comfort with PMS systems, email, OTA extranets, and MS Office
  • Availability for night shifts, weekends, and holidays
  • Legal right to work in Spain
Nice-to-Haves
  • Experience with Cloudbeds, Opera, or MEWS
  • Familiarity with concierge-style service and cultural sensitivity
  • Knowledge of Marbella and its refined, non-touristic side
  • Additional languages (French, German, Arabic, Russian)
  • Basic first-aid or incident-reporting experience
  • Driver's license
How We Measure Success
  • Near-zero discrepancies in night audit closures
  • Seamless, calm nights with no disruption to guest experience
  • Clear, concise handovers that enable smooth morning operations
  • Positive guest feedback mentioning attentiveness, calm, and professionalism
Application

Please send your CV (PDF) to

Subject

Night Auditor – Anfitrión Marbella

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