Membership Coordinator

American Medical Student Association (AMSA); A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading medical organization based in Mexico seeks a highly organized Membership Coordinator to support their network of medical and premedical students. This role involves managing membership databases, engaging with chapter leaders, and assisting in member onboarding. Ideal candidates will have 1-2 years of experience in membership management, proficiency in tools like Salesforce and MS Office, and excellent communication skills. The position offers full-time employment with benefits including health insurance and flexible spending accounts.

Servicios

401(k)

401(k) matching

Flexible spending account

Health insurance

Paid time off

Vision insurance

Formación

• 1-2 years of experience in membership management and administrative tasks.
• Strong communication skills in both written and verbal formats.
• Ability to manage multiple tasks effectively.

Responsabilidades

• Manage membership email account and handle various administrative duties.
• Oversee daily database entry and ensure data accuracy.
• Serve as a primary contact for AMSA members and chapters.

Conocimientos

Membership database management

Administrative skills

Excellent communication

Organizational skills

Proficiency in MS Office

Proficiency in Salesforce

Herramientas

Salesforce

MS Office Suite

GSuite

Slack

SmartSheet

Descripción del empleo

The American Medical Student Association (AMSA) is the nation’s oldest and largest independent association of physicians-in-training. We are a forward-thinking, student-led organization committed to medical education reform, advocacy, and the professional and personal development of future physicians.

We’re looking for a highly organized, mission-driven Membership Coordinator to support our growing national network of medical and premedical students. If you're passionate about empowering student leaders, enjoy administrative precision, and thrive in a collaborative virtual environment—this role is for you.

What You’ll Do

As a Membership Coordinator, you will work closely with the Senior Director of Operations to support AMSA’s membership lifecycle—from recruitment and onboarding to data maintenance and engagement programming. This role offers the opportunity to support thousands of members and chapter leaders. This role encompasses administrative duties, direct member engagement, and support through national and international initiatives.

Key Responsibilities:

• Administrative duties include but not limited to: managing membership email account, phone, Olark chat assignments and various administrative duties as assigned.
• Responsible for daily database entry to membership databases. Facilitates web-based enrollment and renewals for members and updates information on web pages as necessary; ensures membership information system is accurate and meets the needs of the department and other users. Tracks contact with members to ensure that all profiles are comprehensive and current.
• Manages membership accounting and billing responsibilities to include but not limited to preparation of membership renewal notices and dues invoices. Prepares monthly deactivation reports for membership cancellations or dues billing amount changes and updates member records accordingly.
• Serve as a key point of contact for AMSA members and chapters through email, phone, and chat support.
• Maintain accurate member and chapter data using Salesforce and other AMSA systems.
• Assist with new member onboarding, welcome communications, and gift fulfillment.
• Support virtual and in-person events including chapter visits, town halls, and trainings.
• Collaborate on outreach campaigns, spotlight features, and promotional content.
• Help manage membership billing, refunds, rebate processing, and related reporting.
• Support national award processes and member recognition programs.
• Some travel to in person meetings or chapter visits as necessary. Supporting members and staff at in person AMSA events.
• Leading or supporting interactive virtual sessions with chapter leadership and general membership.
• Various administrative duties as assigned.

Requirements:

• 1-2 years of experience in membership database management and administrative responsibilities.
• Proficiency in MS Office Suite, GSuite, Salesforce, Slack, and SmartSheet.
• Excellent communication skills in both written and verbal forms; ability to interact professionally with all levels of the organization.
• Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously.
• Some travel will be necessary.

Physical Requirements:

• Ability to move frequently and lift objects up to 50 pounds.
• Requires extended periods of sitting during administrative tasks.

Why Join AMSA?

• Opportunity to work with a leading association that impacts medical students globally.
• Engage in meaningful work that supports future medical professionals.

Apply Today!

Enhance your career while contributing to the success of medical students worldwide. Visit AMSA.org to learn more about our mission and values. Follow us on social media @AMSAnational to stay updated on our initiatives.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift (Some evening work may be needed)