Medical Virtual Assistant (LATAM – Remote)

PsyPhyCare; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A healthcare service provider is seeking a Medical Virtual Assistant to work remotely from Latin America. This role involves supporting U.S.-based healthcare providers and managing patient communications, scheduling, and documentation. Candidates should have a healthcare background and be experienced with EMR/EHR systems, alongside strong English skills. This is a full-time or part-time contract position offering competitive compensation and stable, long-term work opportunities.

Servicios

Competitive compensation

Stable, long-term contracts

Exposure to U.S. healthcare systems

Growth opportunities

Formación

• Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar).
• Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.).
• Advanced English proficiency required.

Responsabilidades

• Schedule patient appointments and manage provider calendars.
• Communicate with patients via phone, email, and patient portals.
• Verify insurance eligibility and assist with authorizations.

Conocimientos

Healthcare background

Experience with EMR/EHR systems

Strong medical terminology knowledge

Advanced English (written & spoken)

Attention to detail

Confidentiality

Herramientas

Epic

Athena

Cerner

eClinicalWorks

Descripción del empleo

Medical Virtual Assistant (LATAM – Remote)

Job Title: Medical Virtual Assistant
Location: Remote – Latin America (LATAM only)
Work Schedule: U.S. business hours (EST / CST preferred)
Employment Type: Contract (Full-Time or Part-Time)

About the Role

We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is ideal for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients.

You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism.

Key Responsibilities

• Schedule patient appointments and manage provider calendars
• Communicate with patients via phone, email, and patient portals
• Update and maintain Electronic Medical Records (EMR/EHR)
• Verify insurance eligibility and assist with authorizations
• Support billing, claims follow-up, and documentation
• Prepare intake forms, medical reports, and correspondence
• Coordinate between providers, staff, and patients
• Follow HIPAA and U.S. healthcare compliance standards

Required Qualifications

• Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)
• Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)
• Strong medical terminology knowledge
• Advanced English (written & spoken)
• High attention to detail and confidentiality
• Reliable high-speed internet and quiet workspace

Preferred

• Experience supporting U.S. healthcare providers
• Mental health, primary care, or specialty clinic experience
• Insurance verification or billing experience
• Bilingual English/Spanish

What We Offer

• Competitive compensation
• Stable, long-term contracts
• Exposure to U.S. healthcare systems
• Growth opportunities into senior medical or operations roles
• Fully remote work from anywhere in LATAM