Logistics Coordinator (Network Management Center)

Expeditors; Apodaca; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading logistics company is seeking a Logistics Coordinator to support key customers in various industries. The role involves tracking shipments, interacting with a variety of clients, and ensuring exceptional service delivery. Candidates must have strong interpersonal skills, a high school diploma, and proficiency in Microsoft and data visualization tools. Bilingual in English and Spanish is required for applicants in Mexico. The position offers excellent benefits including medical insurance, profit bonuses, and paid overtime.

Servicios

IMSS & Vacation according to Federal Labor Law

Above legal aguinaldo

Profit bonus

Paid overtime

Medical insurance including Dental

Life insurance

Employee Stock Purchase Plan Option

Formación

• Strong communication skills to diverse audiences.
• One year of customer service experience required.
• Qualifications in supply chain management or logistics preferred.

Responsabilidades

• Tracking and tracing customer shipments.
• Providing proactive communication with service providers.
• Ensuring high-level service for customers.

Conocimientos

Strong interpersonal skills

Proficiency with Microsoft products

Fluent in English and Spanish

Customer service experience

Logistics related experience

Educación

High School Diploma

Herramientas

Power BI

SQL

Tableau

Python

Descripción del empleo

Company Description

“We’re not in the shipping business; we’re in the information business” -

Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 + trained professionals
• 340+ locations in 100+ countries on 6 continents
• Fortune 500
• Globally unified systems

Application Instructions

Please submit a resume, composed in English. Applications without a resume will not be considered.

For optimal consideration, acover letter maybe included as the first page of your resume. The cover letter should be no longer than one page. Please address why you are a good fit for this specific job posting, and your desired compensation range.

Job Description

This Logistics Coordinator position is for a role in Expeditors’ Network Management Center(NMC) Team. The NMC provides support for a number of Expeditors’ largest customers in the aviation, automotive, pharmaceutical, retail and technology industries. The team provides oversight of critical logistics shipments, aircraft on ground shipments and other specialized logistics service offerings, such as monitoring temperature-controlled shipments. Works with a wide variety of customers, service providers and district operations internationally to deliver transportation visibility to our customers with exceptional customer service. Your main responsibility will be to become a subject matter expert for each of your customers and to ensure we are executing at the highest levels of service for our customers.

To be successful in this role you must have strong interpersonal skills. You will be responsible and accountable for delivering exceptional customer service across all your accounts. The role will mainly entail: tracking and tracing customer shipments, bookings, critical shipment oversight, and proactive communication with Expeditors districts and service providers to ensure that customers are provided with timely and accurate information.

Qualifications

Desired Qualifications

• High School Diploma
• Proficiency with Microsoft products or knowledge of data tools visualization, scripting(e.g. Office Suite, SharePoint, Power BI, SQL, Tableau, Python)
• Ability to present and communicate your work to diverse audiences, including but not limited to stakeholders, team members, and decision-makers
• Fluent in English and Spanish (If applying in Mexico)
• One year of customer service experience
• One year of logistics related experience
• Qualifications in supply chain management or logistics
  • IATA/FIATA/MITX

Additional Information

Expeditors offers excellent benefits:

• IMSS & Vacation - according to Mexico Federal Labor Law
• Aguinaldo - above the legal requirement
• Utilidades-Profit bonus
• Paid overtime
• Basic needs vouchers
• Medical insurance including Dental
• Life insurance
• Training and Personnel Development Program
• Employee Stock Purchase Plan Option(NYSE:EXPD)

Relocation will not be provided.

All your information will be kept confidential according to EEO guidelines.