Líder Verificación Créditos/Atención Al

Aventus Mexico; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa financiera internacional está buscando un líder para su equipo de KYC y cumplimiento en Xico, Veracruz. Se requiere un título universitario y más de 5 años de experiencia en roles relacionados. La posición ofrece un salario competitivo entre $30,000 y $50,000, así como beneficios como aseguradora médica y bonos de productividad. Esta es una oportunidad ideal para aquellos apasionados por el sector fintech y que buscan crecimiento en un entorno internacional.

Servicios

Seguro médico privado

Bono de productividad

Formación

• 5+ años de experiencia en KYC, AML o cumplimiento.
• Conocimiento de herramientas digitales y sistemas de KYC automatizados.
• Inglés avanzado.

Responsabilidades

• Asegurar evaluación de riesgos para todos los clientes nuevos y existentes.
• Desarrollar estrategias de telesales efectivas.
• Implementar políticas para mejorar la experiencia del cliente.

Conocimientos

Analytical skills

Leadership skills

Organizational skills

Educación

Bachelor's degree in finance, Law, Business Administration, or related field

Herramientas

Automated KYC systems

Telesales technologies

Descripción del empleo

ports To

CEO

Company Overview

Aventus Group is an international firm leading the financial progress of clients since **** as innovative digital loan providers.

Aventus Group successfully runs operations in 17 countries covering Europe, CIS countries, Asian and African countries, and now LATAM countries.

By combining the client-centric approach, risk management, and innovations, we make borrowing faster, easier, and hustle-free in countries where traditional financing tools are either expensive or hard to come by.

Position Overview

We are looking for someone who is passionate for financial services & fintech industry, who possesses a deep understanding of PDL -pay day loan business in Mexico and understands the importance of improvement in processes.

KYC

• Ensure that proper risk assessment is conducted for all new and existing customers.
• Ensure smooth and compliant onboarding of customers, reviewing and approving customer identification documents.
• Identify potential KYC risks and develop mitigation strategies.
• Coordinate with other departments (Product, Legal, etc.) to optimize the onboarding journey while maintaining compliance.
• Implement and manage ongoing monitoring of transactions to detect suspicious activities or red flags.
• Drive the department through growth, continuously upgrading & optimizing the team to always have enough resources with the right skills and capabilities.

Tele-sales

• Develop and implement effective telesales strategies to meet and exceed sales targets.
• Analyze telesales data and reports to provide insights and recommendations to Top management.
• Coordinate with other departments (e.g., marketing, product development) to align telesales activities with broader business objectives.

Customer Support

• Develop and implement customer service policies, procedures, and standards to improve customer experience.

General

• Implement performance metrics (individual+team goals) and result-oriented culture enduring performance reviews.
• Drive initiatives to maximize the efficiency & automation of Department processes to minimize credit risks and maximizing the overall customer satisfaction.
• Be a team player, work effectively with Mexico UW Team and with the HQ Risks Management Team

Role Qualifications

• Bachelor's degree in finance, Law, Business Administration, or a related field.
• 5+ years of experience in KYC, AML, or compliance roles, preferably experience working in a startup or fast-paced fintech environment.
• In-depth understanding of KYC, AML, CTF, and sanctions regulations in Mexico.
• Knowledge of digital tools and automated KYC systems.
• Familiarity with call center operations and telesales technologies (e.g., autodialers, lead management software).
• In-depth understanding of Credit Bureaus processes applicable in Mexico.
• Experience of implementing additional tools for maximum efficiency.
• Advanced English

Non-technical skills that will make you stand out

• Great analytical skills; attention to detail.
• Strong leadership and team management skills with hands-on approach.
• Strong organizational and project management skills.
• Strong ethical standards and sense of integrity.

We offer

• High pay conditions: fixed salary + up to 30% bonuses monthly upon achievement of performance targets.
• Private Medical Insurance.
• Work schedule - Monday to Friday 08:*****:00 hrs.
• International experience.
• Opportunity to reveal your potential and build a successful career in an international company.

Aventus Group es una comunidad de más de **** profesionales y expertos en nuestros respectivos campos, y nos preocupamos por nuestros miembros a lo largo de sus carreras y más allá.

La sólida cultura y el sentido de pertenencia nos ayudan a garantizar el intercambio de habilidades y el desarrollo profesional a través de las fronteras.

As a global company, diversity is one of our strengths.

We foster equal opportunity environment where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability.

Esta descripción del trabajo pretende describir la naturaleza general y el nível de trabajo que se realiza; no pretende interpretarse como una lista exhaustiva de todas las responsabilidades, deberes y otras habilidades requeridas para el puesto.

Job Details

• Tipo de puesto: Tiempo completo
• Sueldo: $30,****** - $50,****** al mes
• Beneficios:
  • Seguro de vida
• Pago complementario:
  • Bono de productividad
• Tipo de jornada:
  • Turno de 10 horas
• Lugar de trabajo: Empleo presencial