Learning & Development Manager

Four Seasons Hotel; Nuevo León; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A luxury hotel brand is seeking a Learning and Development Manager to enhance employee training and foster a culture of continuous learning. The role involves assessing training needs, developing training programs, and ensuring compliance with training standards. Ideal candidates will have over two years of experience in training roles, preferably within the hotel industry, and possess skills in managing diverse teams. An engaging workplace culture and opportunities for development are highlighted in this exciting opportunity.

Servicios

Long-term global career development opportunities

Top-notch industry training

Complimentary stays at Four Seasons hotels

Dining discounts

Bonus sharing and competitive salary

Annual employee parties/social and sports activities

Formación

• More than two years of experience in training-related roles.
• Experience in similar positions with adult training skills.
• Experience managing diverse teams.

Responsabilidades

• Regularly assess training conditions and results according to standards.
• Analyze training needs based on employee performance.
• Ensure mandatory training courses are provided to employees.
• Assist with leadership training initiatives.
• Promote training courses and learning projects.
• Organize and manage trainee program selections.
• Develop annual training budget and ensure compliance.
• Coordinate internal and external cross-training.

Conocimientos

Adult training skills

Experience managing diverse teams

Hotel operations experience

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Look up and you'll find us, an avant-garde hotel on the top 30 floors of the Guangzhou International Finance Centre building, high above the Pearl River. Inside, you’ll discover an architectural masterpiece including a sky-lit atrium, seven stylish restaurants and lounges including Michelin-starred Yu Yue Heen, and a cloud-level infinity pool. Guangzhou is a famous culture city and a splendid tourism city with a history of more than 2,200 years and a homeland of overseas Chinese as well.It enjoys the name of "Flower City" as the superb geographic and climatic conditions in the South contributed to the natural beauty here. Apart from being the starting point of the "Maritime Silk Road", Guangzhou is the key city in the Guangdong-Hong Kong-Macao Greater Bay Area. It plays an significant role in the opening and reform of China, making great contribution to the economic and cultural exchange and friendly contacts between China and the rest of the world and demonstrating everlasting prosperity. Here, you will discover more other than fun!

We are looking for Learning and Development Manager

我们在寻找培训与发展经理，需要你对工作具有热情，热爱你所从事的职位。

广州四季酒店位于广州国际金融中心主塔楼顶部 30层，矗立于风光旖旎的珠江河畔。酒店设有344间奢华客房及套房，透过房间的全景落地窗幕，可纵览城市天际线的旖旎风光，仿若置身“云端之上”。共7间餐饮营业点，包括一间米其林一星中餐厅及一间米其林指南入选餐厅，是城中体验美酒佳肴、完美服务和社交氛围的时尚聚点。

Responsibilities

• 定期根据集团“培训水平标准”考核酒店的培训状况及成果。
• 与质检经理合作，以员工的实际工作表现与标准之间的差距为基准来进行培训需求分析。
• 确保给员工提供必修培训课程，并确保员工按照政策完成该课程。
• 协助人力资源与企业文化总监及策划委员会开展领导力培训。
• 宣传推广培训课程及其他学习项目。
• 组织管理培训生项目的甄选，并根据标准，与策划委员及部门经理合作以确保管该项目的顺利开展及完成。
• 与质检经理合作开展“部门培训员”项目，指导部门培训员使其适应并胜任该工作职责。
• 制定年度培训预算，并确保所有的培训课程、学习项目及资源都参照预算进行。
• 按照分析的培训需求来制定月度、季度及年培训计划并及时与酒店各个部门分享。
• 负责协调及安排员工店内及店外的交叉培训。

Preferred Qualifications and Skills

• 两年以上培训相关工作经验。
• 具备成人培训技巧或在类似职位的工作经验。
• 有管理多元化团队的经验。
• 有酒店运营部门工作经验优先。

Benefits

• 建立一个长期的、全球性的职业发展机会。
• 最优秀的行业培训。
• 免费入住四季酒店，餐饮折扣优待。
• 红利分享及优厚的工资。
• 年度员工派对/社交和体育活动。