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Join a forward-thinking company as a Lead Site Reliability Engineer, where your expertise will help optimize and support a high-traffic website generating significant revenue. This role combines critical incident management, system monitoring, and cross-team collaboration to enhance user experience and operational efficiency. With over a decade of experience in Site Reliability Engineering and a focus on cloud platforms, you will play a pivotal role in ensuring system performance and reliability. Embrace this opportunity to work in a dynamic environment that values innovation and teamwork, while enjoying a competitive compensation package and career development opportunities.
Combine your career goals and sense of adventure by joining our incredible team at Royal Caribbean Group. We offer a competitive compensation and benefits package, along with excellent career development opportunities, each providing unique ways to explore the world.
We are proud to be a leader in the vacation industry, with global brands including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. We boast the most innovative fleet and private destinations, and are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group’s Global eCommerce division has an exciting career opportunity for a full-time Lead Site Reliability Engineer, reporting to the Sr. Manager, Site Reliability Engineer.
This position will be based on-site in Mexico City.
The Lead Site Reliability Engineer (Lead SRE) will assist the SRE Manager in supporting the Royal Caribbean website, which generated $183M in gross revenue in 2021. The role involves using application and user performance data to guide informed decision-making. The Lead SRE will utilize site performance metrics from various sources and tools to support tasks such as triaging critical production incidents, analyzing bugs, implementing best practices in site reliability engineering, optimizing infrastructure, and ensuring seamless collaboration between internal teams and external service providers.
We understand there’s a lot to consider. Our recruiters are available to provide guidance and answer any questions during the application process. Thank you for your interest in Royal Caribbean Group. We hope to see you onboard soon!
Royal Caribbean Group is committed to equal employment opportunities and prohibits discrimination or harassment based on race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, or any other characteristic protected by law.