Lead Management & CRM Specialist (Remote/Hybrid)

Zebra Technologies; Xico; Híbrido; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Customer Support Specialist to enhance lead management and support marketing campaigns. The role requires a BA/BS degree or equivalent experience, with 2-5 years in customer support or sales. Candidates should possess strong communication, problem-solving skills, and knowledge of CRM systems. This hybrid position allows you to engage with a dynamic team and contribute positively to customer experiences in a rapidly evolving tech environment.

Formación

• 2-5 years experience in customer support, marketing or sales support required.
• Ability to multitask and manage time effectively.
• Strong interpersonal and communication skills required.

Responsabilidades

• Follow-up on marketing campaigns and verify data.
• Ensure inquiries are updated in the system for accuracy.
• Support Sales and Partners by maintaining lead data.

Conocimientos

Customer focused

Strong problem solving

Excellent time and task management

CRM / PRM knowledge

Strong communications skills

Multilingual

Educación

BA / BS degree or equivalent work experience

Herramientas

Excel

PowerPoint

Descripción del empleo

A leading technology company is seeking a Customer Support Specialist to enhance lead management and support marketing campaigns. The role requires a BA/BS degree or equivalent experience, with 2-5 years in customer support or sales. Candidates should possess strong communication, problem-solving skills, and knowledge of CRM systems. This hybrid position allows you to engage with a dynamic team and contribute positively to customer experiences in a rapidly evolving tech environment.