Injury Case Manager: Client Care & Claims Lead

Legal Management Group; Tijuana; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A legal firm specializing in personal injury in Tijuana is seeking a Personal Injury Case Manager to oversee client recovery processes. This role emphasizes effective communication with clients, managing medical documentation, and collaborating with insurance companies and healthcare providers. The ideal candidate has 3-5 years of relevant case management experience and is bilingual. Strong organizational skills and proficiency with case management software are essential for success in this position.

Formación

• Fluency in English and Spanish is highly preferred.
• 3-5 years of case management experience in personal injury law or healthcare.
• Medical degree or background in healthcare administration preferred.
• Comfortable with case management software and productivity tools.
• Strong verbal and written communication skills.

Responsabilidades

• Act as the primary point of contact for clients.
• Collect detailed case information and medical histories.
• Facilitate communication with insurance adjusters.
• Maintain organized case files and documentation.
• Collaborate with attorneys and medical experts.

Conocimientos

Bilingual (English and Spanish)

Communication Skills

Attention to Detail

Problem-Solving

Tech-Savvy

Educación

Medical degree (MD, DO, RN, etc.) or healthcare administration background

Herramientas

Time Doctor

Filevine

Google Suite

QuickBooks

Descripción del empleo

A legal firm specializing in personal injury in Tijuana is seeking a Personal Injury Case Manager to oversee client recovery processes. This role emphasizes effective communication with clients, managing medical documentation, and collaborating with insurance companies and healthcare providers. The ideal candidate has 3-5 years of relevant case management experience and is bilingual. Strong organizational skills and proficiency with case management software are essential for success in this position.