HR Specialist, Payroll & Benefits

VISTRA CORP; Ciudad de México; Presencial; MXN 529,000 - 883,000; Jornada completa

Descripción de la vacante

A global payroll solutions provider is seeking an HR Specialist, Payroll and Benefits based in Mexico. This full-time position requires a minimum of 3 years of payroll experience, preferably in Mexico, and fluency in English and Spanish. The candidate will manage payroll processes for clients, ensure compliance with local regulations, and maintain clear communications with team members. Strong analytical skills and advanced Excel proficiency are necessary to excel in this role, which plays a critical part in the company's growth and client satisfaction.

Formación

• Minimum of 3 years of payroll experience.
• Experience in Mexican in-house payroll processes.
• Fluent in English and Spanish.

Responsabilidades

• Manage payroll processing for assigned clients.
• Maintain client communication regarding payroll queries.
• Improve processes for payroll delivery.

Conocimientos

Payroll Mexico Regulation

Communication

Operational excellence

Analytical skills

Advanced Excel skills

Herramientas

TRESS system

Descripción del empleo

It’s never been a more exciting time to join Vistra/iiPay.

At Vistra/iiPay our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as HR Specialist, Payroll and Benefits. Reporting to the HR Manager iiPay, this full‑time and permanent position is based in Mexico and offers regional coverage, allowing you to make a significant impact to our payroll business and its’ growth.

Key Responsibilities

The successful candidate requires minimum +3 years of payroll experience and the ability to demonstrate a proven track record in the following areas:

• Payroll Mexico Regulation: Social Security, local taxes and other employment taxes, TRESS system. Fluent on English skills.
• Payroll delivery and service level management Delivering accurate and compliant payroll processing for a group of assigned clients and payrolls, coordinating with International Payroll Clients focal point as in house payroll.
• Scheduling and time management Managing and delivering client payrolls against the agreed schedule – communicating directly with International payroll Team to meet or exceed the client deadlines. Escalating issues within direct manager or supervisor to meet and exceed the agreed service level agreement.
• Operational excellence The successful candidate will have a relentless focus on maintaining a high customer satisfaction rating. Individually, and as a team member, strive to improve the systems, processes and payroll delivery environment to maximise the efficiency and accuracy of our client contracts.
• Communication Managing and maintaining clear and informative communications internally to the wider team and our Client Service Managers.
• Country legislation knowledge Take responsibility for understanding client requirements through the development of detailed knowledge of the statutory processes applicable for Mexico.
• Project delivery Owning or contributing to specific company projects such as improving and/or changing systems, processes or functions within the business.

Your core activities will include:

• Management payrolls KPI, including data processing and quality and accuracy reviews.
• Review and resolve any outstanding payroll queries or requests by working directly with internal clients.
• Maintaining accurate online document libraries for your clients, updating with new versions and providing a clear summary of updated information.
• Collaborate with your peers to review payroll processes and identify opportunities to improve the processes in place.
• Work with your team leader to implement new processes and create a more efficient working environment.

Relevant Experience

• English business level required, and Spanish.
• Experience working in Mexican payroll in‑house process.
• Payroll experience must include withholding determination, tax payments and submissions, and social security administration.
• 3+ years TRESS system experience is desirable.
• Strong written and verbal communication skills are essential.
• The ability to demonstrate analytical and problem‑solving skills will prove incredibly beneficial to the candidate.
• Advance Excel skills are a requirement for this role.
• An individual with experience working in a controlled business environment, familiar with Data Security practices determined under ISAE 3402 and ISO 27001:2013.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!