Housekeeping Floor Supervisor / Accommodation Supervisor

Hilton Worldwide, Inc.; Región Centro; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading global hospitality company in Mexico is seeking a Housekeeping Floor Supervisor to oversee the cleanliness of the hotel. Responsibilities include allocating duties, inspecting rooms, and managing a team to ensure high service standards. Ideal candidates have supervisory experience and a passion for guest service. This role offers a dynamic work environment in a renowned hospitality brand.

Formación

• Experience in a housekeeping supervisory role is essential.
• Ability to manage and train room attendants effectively.
• Strong attention to detail in all aspects of work.

Responsabilidades

• Allocate work duties to Team Members.
• Perform routine inspections of rooms and service areas.
• Manage stock control and equipment maintenance.
• Provide excellent Guest service including special requirements.

Conocimientos

Previous experience in a Housekeeping supervisory role

Successful track record of managing a team

Strong organizational skills

Attention to details

Strong communication skills

Passion for delivering exceptional levels of guest service

Proficiency with computers, including Microsoft Office

Descripción del empleo

Job Description

Job Number: HOT0C2WV

Work Locations

Hilton Guadalajara Midtown Av Adolfo Lopez Mateo 2405 300 entre colomos y florencia Guadalajara 44648

Housekeeping Floor Supervisor

As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all check‑out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, storerooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

What are we looking for?

Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• An attention to details
• Strong communication skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!