Head of Hospitality & Guest Experience - Oaxaca

Heaven Hill Brands; Oaxaca de Juárez; Presencial; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A renowned brand in the beverage industry seeks a Head of Hospitality for their locations in Oaxaca, Mexico. This role involves overseeing the visitor centers, prospecting clients, providing exceptional customer service, and organizing events that enhance brand positioning. The ideal candidate will have a bachelor's degree in a related field and at least 2 years of experience in the alcoholic beverages sector. Strong bilingual communication skills and a passion for hospitality are essential for success in this position.

Formación

• Minimum experience of 2 years in the alcoholic beverages sector, bar administration, food and beverages.
• Bilingual Skills: Intermediate - advanced English level; English language skills spoken 80%, written and reading comprehension 50%.
• Familiarity with alcoholic beverage industry regulations.

Responsabilidades

• Responsible for the operation and maintenance of visitor centers.
• Prospect potential clients and coordinate their attention with the commercial manager.
• Organize and lead events, tastings, and samplings.

Conocimientos

Customer service

Effective communication

Leadership

Flexibility and adaptability to change

Creativity and innovation

Educación

Bachelor's degree in Tourism, Gastronomy, Administration or related field

Descripción del empleo

A renowned brand in the beverage industry seeks a Head of Hospitality for their locations in Oaxaca, Mexico. This role involves overseeing the visitor centers, prospecting clients, providing exceptional customer service, and organizing events that enhance brand positioning. The ideal candidate will have a bachelor's degree in a related field and at least 2 years of experience in the alcoholic beverages sector. Strong bilingual communication skills and a passion for hospitality are essential for success in this position.