Fraud Investigation Analyst - Remote, Mexico

Vonage; A distancia; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A global cloud communications leader in Mexico is seeking an experienced Fraud Investigation Analyst to prevent and investigate fraud. The role requires 5+ years in telecommunications fraud investigation and strong data analytics skills. You'll monitor accounts, analyze trends, and work with multiple teams to enhance fraud mitigation strategies. This position is remote but requires flexibility, including working on weekends. Strong communication skills and the ability to analyze complex data are essential.

Formación

• 5+ years of experience in telecommunications fraud investigation or related fields.
• Strong expertise in AML, KYC, and transaction monitoring practices.
• Proven track record of analyzing complex datasets and delivering recommendations.

Responsabilidades

• Proactively detect and investigate fraud incidents across communication platforms.
• Monitor customer accounts for anomalies and emerging fraud patterns.
• Collaborate with cross-functional teams to strengthen fraud controls.

Conocimientos

Telecommunications fraud investigation

Fraud prevention methodologies

Data analytics

SQL

Excel

Communication skills

Educación

Degree-level education in fraud or data-related fields

Herramientas

Fraud detection platforms

Descripción del empleo

A global cloud communications leader in Mexico is seeking an experienced Fraud Investigation Analyst to prevent and investigate fraud. The role requires 5+ years in telecommunications fraud investigation and strong data analytics skills. You'll monitor accounts, analyze trends, and work with multiple teams to enhance fraud mitigation strategies. This position is remote but requires flexibility, including working on weekends. Strong communication skills and the ability to analyze complex data are essential.