Field Service Engineer

Snaphunt; Mexicali; Presencial; MXN 40,000 - 50,000; Jornada completa

Descripción de la vacante

A global tech company is seeking an Engineering professional in Mexicali to set up machine installations and provide technical solutions. The ideal candidate will have a Bachelor's Degree in Engineering, strong analytical skills, and proficiency in Microsoft Office. Responsibilities include monitoring projects, collaborating with R&D, and providing customer support. A valid transport is required, and travel within Mexico and internationally may be necessary.

Formación

• Must possess at least a Bachelor's Degree or equivalent in Engineering/Applied Science/Mechatronics.
• Strong analytical and problem-solving skills required.
• Ability to work independently and in a team environment.

Responsabilidades

• Set up and commission new machine installations at customer’s side.
• Provide technical feedback and failure analysis to R&D.
• Monitor and track major projects and perform technical presentations.

Conocimientos

Strong analytical skills

Problem-solving skills

Team player

Interpersonal skills

Proficiency in Microsoft Office

Fluent in English (oral and written)

Educación

Bachelor's Degree in Engineering or equivalent

Herramientas

Microsoft Excel

Microsoft PowerPoint

Descripción del empleo

Responsibilities

• Set up and commission new machine installations at customer’s side
• Provide technical feedback and failure analysis to R&D Dept
• To monitor and track major projects and perform technical presentations to customers if necessary
• Able to answer technical question and provide recommendations or solutions for application of machines at customers’ sites
• Report faults in a timely manner to Service Manager
• Understand customer requirements and able to perform data mining and analysis to provide recommendations for improvement
• Works on problems of diverse scope where data analysis is required evaluation of identifiable factors
• Requires working closely with R&D team and Application team for complex issue investigation and solution implementation
• Develop knowledge-based repository for FAQs and documentation
• Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure

Job Requirements

• Candidate must possess at least a Bachelor's Degree or Professional Degree in Engineering (Mechanical)/Computer Engineering/Physics/ Applied Science/ Mechatronics or equivalent
• Local Mexican are preferred
• Applicants must be able to travel in Mexico & US, Canada, and Asia (Malaysia) as per assign by Superior
• Strong analytical and problem solving skills, willing to learn and work hard
• Able to work independently
• Team player and ability to work within multiracial environment
• Possess strong oral, written and interpersonal skills
• Well versed in English (Both Oral and Written)
• Possess teamwork spirit and positive attitude
• Good and positive work attitude, self-motivated with ability to work independently and in team environment
• Semiconductor working experience in similar position is preferable
• Must possess own transport
• Can create reports and presentations using Microsoft Office, Excel & Power Point skills
• Work location: Mexicali, Mexico