Entry-Level Support Engineer – Telecom & Networking

Ericsson GmbH; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading telecommunications firm is seeking final-year university students for an entry-level Support Engineer role in Mexico City. This position offers a chance to manage customer service requests and support product and network data. Ideal candidates should be proactive problem-solvers, possessing a strong understanding of networking, and eager to learn. The role includes mentorship and training in tools specific to the company, providing a collaborative team environment to explore various career paths.

Servicios

Hands-on experience

Mentorship and training

Collaborative team environment

Formación

• Final-year university student with a strong passion for learning.
• Ability to manage customer service requests effectively.
• Hands-on experience with networking and product support.

Responsabilidades

• Manage customer service requests.
• Support product and network data.
• Participate in mentorship and training programs.

Conocimientos

Strong understanding of networking

Proactive problem-solving

Effective communication

Educación

Final-year university students

Descripción del empleo

A leading telecommunications firm is seeking final-year university students for an entry-level Support Engineer role. This opportunity allows you to manage customer service requests and support product and network data. We're looking for proactive problem-solvers with a strong understanding of networking and a passion for learning. You will gain hands-on experience with mentorship, training in Ericsson tools, and exposure to various career paths, all within a collaborative team environment based in Mexico City.

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